Reviews

1/10

Reliable's technician misdiagnosed the problem with my freezer compartment. He told me he could fix it. He did not. He charged for unnecessary work because he failed to correctly diagnose the problem was with the compressor. No parts replaced, labour charge for 30 minute inspection and misdiagnosis $316.40. They would not consider a partial refund despite his error. Not a company I would recommend.

Approximate cost of services:
$316.00
1 of 2 people found this review helpful.
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Company Response

Sorry that you had a bad experience, but this doesn't sounds like our company nor our pricing model. We charge $79.99 for diagnosis, or $179.99 flat rate for service call, diagnosis and complete labour. Our warranty is 1 year - and our policy is 100% satisfaction guaranteed.
Please check your invoice/records.
If you require service please don't hesitate to reach out to us, our phone number is 1.844.556.6776.

10/10

Rolltec installed my 20' x 10' motorized awning 6 years ago. It still works and looks like new. I could not sit on my patio during the day because I am adverse to direct sun and everytime we entertained it rained. With this awning I can enjoy my yard and entertain regardless of the weather. My wife and I often sit under the awning on a rainy day and enjoy the sounds and scenery of the great outdoors. Best home improvement investment I ever made.

Approximate cost of services:
$3,500.00
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