Sidney in North york

Our property needed some major cleanup - the shrubs and trees had not been managed for years prior to us taking over the property. Called up Toronto Tree Removal after having received a quotes from a couple other companies. Aaron came for a walk-through of the property to discuss the work that needed to be completed. He shared his wealth of tree knowledge and patiently shared alternatives of tackling the project. It was really easy to converse with him. These guys came in the most competitive of my quotes and substantially more reasonable compared to the highest one so we decided to go with them. They came 2 days after we confirmed with them. Hilary and crew (4 people) came early in the morning and worked efficiently throughout the day. They took care with the work as they were removing quite a few tall trees from close to the house. As they were working, Hilary worked with my wife to determine the direction for pruning after the deadwooding. They had to haul away a load as well during mid-day. My wife was particularly impressed with a member of the crew that was extremely meticulous in pruning some wayward shrubs along one whole side of the backyard, basically inspecting and measuring branch by branch. Aaron came by with the stump grinder a couple days later to finish off the stumps. All in all a great experience with the team. It is clear that they take great ownership of their work and they are a delight to interact with. Heather and Vivian were also very much on the ball when it comes to the administrative side of things - definitely made it much easier when needing to dialogue with them when at work. Highly recommended and will likely go back to them when future needs arise.

I was experiencing some issues with excessive noise coming from my Frigidaire fridge. I pulled it out and discovered the noise was coming from the back of the freezer. However, I had no idea where to start. Decided to call a bunch of appliance repair companies and left voicemails. Peter returned my call within a couple hours, and he patiently walked through the symptoms that I had noticed. He diagnosed the problem immediately, but mentioned a couple of things I could check when I got home from work. I had asked for a rough quote, but he mentioned that he could provide an exact quote once he knew the price of the Frigidaire part. By the time I was able to provide the Model Number to him, Frigidaire had closed so he said he would get back to me the next morning. As promised, received a voicemail from Peter the next morning with an exact quote for the work required to resolve the noise issue. I called back with a couple more questions that I had, and Peter patiently addressed those. It helps that he is a clear communicator. I decided to book a service appointment with him for the next morning. Peter came within the time interval that he had promised the next morning, and brought along with him the required Frigidaire part. The issue was indeed as diagnosed over the phone so Peter went to work. Several things really stood out while he was working away. He was really pleasant to deal with. He takes alot of care during the repair, even in finding a safe spot to set his tools. He was also more than generous with my requests for information. Once the repair was complete, I was more than satisfied with the "back to normal" noise level. In addition by accurately diagnosing the issue over the phone and bringing the part with him on the first visit, I was able to minimize my time away from work (good thing). I hope I do not run into appliance issues again in the future. But in the case that I do, I would definitely go back to Modern.