My stair contractor took off suddenly leaving the stairs unfinished. I needed to find a reputable contractor, who could finished the stairs. Unfortunately, most did not want to touch someone else's unfinished job. Some gave me a vague quote based on the photos I sent. I couldn't take them seriously. Then, Kyle from Sapphire Surfaces responded to my email. He set up an appointment to see the stairs. Then, gave me his opinion as to what needs to be done and how he would proceed to make it work. Clearly, he was very knowledgeable in the field. His quote was reasonable. As I hired him, he gave me the approximate date that he could start. . Kyle and his brother Jay along with another helper came to work on time. They were respectable of my recently renovated home, being very careful with how they operate their equipment and tools. They worked diligently. My stair handles had many corners and Kyle took his time to design it right with function and appearance in mind. It turned out great! They were all very meticulous with their work and knew what needed to be done. However, if I had an idea or want to make some changes, they were good listeners and did their best to accommodate. Kyle also took care of the the plumbing for the laundry sink. After, he adjusted the cabinet doors which the other contractor left it crooked. They even helped me out with the kitchen vent hood that was making a weird sound every time it was turned on. By taking down the hood chimney, they found out the source of the noise... Thanks Kyle and Jay. All in all, Sapphire surfaces did a great job completing an unfinished stairs from the first appointment for discussion to the two days of long hours and hard work. They made everything easy. I would have no problem recommending Sapphire Surfaces to others.
- Company Response
Thank you so for the great review. It was a pleasure working with you.