Sapphire Stairs And Railing

Railings
Ajax ON L1T 4L1
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Railings
Sapphire Stairs And Railing
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Reviews for Sapphire Stairs And Railing

Average customer rating:
9.9 10 (28 reviews)

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Catherine
Catherine
3 reviews Toronto, ON
10/10

Squeaky stair repair

Jay did a super job of fixing our stairs, from beginning to end. He responded quickly, explained the work that was going to be done clearly, and gave us an accurate and fair estimate. The work was completed on time and to a high quality. I’m very appreciative of how professional and easy working with them was, and would not hesitate to recommend them or work with them again.

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Company Response

thank you catherine it was my pleasure working with you. hope you dont hear any more squeaks.

Stephanie in Whitby
Stephanie in Whitby
0 reviews Ajax, ON
10/10

Stairs and Hardwood Flooring

Jay was so professional throughout this entire project. He went out of his way to visit and explain things several times before starting the job and he put my mind at ease every step of the way. His whole team was punctual, hard-working and committed to completing the job in a timely manner, even ahead of schedule. The floors and finished staircase look amazing. Jay's workmanship and attention to detail were particularly appreciated and his recommendations for baseboards, posts, spindles and stair colour matching were perfect. Kyle's expertise with the design and construction of the quartz fireplace mantle added the extra pop the family room needed. I am thrilled with the renovations! Thanks for the top-notch job!

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Company Response

thank you stephanie it was our pleasure working with you. hope to see you soon in the future. thank you for everything.

Bill Fisher in Ajax
Bill Fisher in Ajax
0 reviews Ajax, ON
10/10

Fixing 123 year oid stairs

Jay and Sam are a jem of team. These two young men sure know what they're doing there workmanship is beyond amazing. They transformed our extremely ugly 123 year old stairs into the most truly beautiful set of stairs, Thankyou so much guys. Job very well done!! Karina&Bill Fisher

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Company Response

thank you karina i really appreciated. its our pleasure working with.

Private User
Private User
Private User reviews Toronto, ON
10/10

New flooring and Stairs

Jay's efficiency, attention to detail, and his will to go above and beyond is what I appreciated about his work the most. He is punctual, his work is clean, and he delivers on his promises. He is very easy to communicate with and I am extremely satisfied with the quality of his work. He removed all existing flooring (combination of tile, laminate, and carpet on two floors, including the carpeted stairs) and changed the baseboards in all rooms, including rooms that he was not hired to do any work in, just to ensure there is consistency throughout the home. I would 100% recommend him.

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Company Response

thank you very much for trusting sapphire stairs and railing with your project it was my pleasure working with you.

Anna
Anna
2 reviews Whitby, ON
10/10

Curved staircase

I had my curved staircase done by Sapphire stairs and railing. Jay was absolutely wonderful. He was knowledgeable and had many suggestions. Sam was fast and efficient in removing the carpet. Jay came and worked for 4 days and each day stayed until early evening. He did a fantastic job building new treads and risers. I opted for the white risers and spindles and dark stain treads. He cleaned up daily. It was an absolute pleasure having him in my home.

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Company Response

thank you Anna.
working at ur place was great and fabulous

Ken L. in North York
Ken L. in North York
1 review Oshawa, ON
10/10

Stair & Railing Update

Amazing work to say the least! Jay took his time and did the job right and to perfection. He worked within our budget and gave us options to save. We are more than pleased with his work and will be using him again for our basement stairs. Would not hesitate to recommended him to friends and family.

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Company Response

thank you so much it was my pleasure working with you

Haley in Toronto
Haley in Toronto
1 review Toronto, ON
10/10

Railing Installation

Jay was great to work with. He gave us exactly what we wanted at the best price. He was fast and did a great job cleaning up after the job.

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Company Response

thank you Haley it was my pleasure working with you

Sierra
Sierra
1 review Whitby, ON
10/10

Refinishing staircase

Amazing job! Always arrived at the time given, friendly, never let the dog get out. Very clear. Would recommend Jay to anyone who wants to update their stairs. He was great with safety and our kids. Job done quickly. Love the finished product!!! Thanks Jay

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Company Response

thank you so much really appreciated it pleasure working with you

annabozzelli
annabozzelli
1 review Mississauga, ON
10/10

Stairs and railing reno.

I met up with Jay from Sapphire stairs and railings, he came to do my moms staircase, upon meeting with Jay I felt he was confident and professional.
Jay is neat and tidy in his work habits and never left a mess behind, and the job was done right the first time. He has done a spectacular job and would recommend Jay to anyone who needs their stairs and railing reno'd.
Info@sapphiresurfaces.ca

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Company Response

thank you anna it was our pleasure working with you thank you for everything

Joshua
Joshua
0 reviews Ajax, ON
10/10

Main floor stairs, and second story flooring re-enforced and re-finished

From my first meeting with Jay for an estimate, I could tell he was a genuinely good guy. Extremely knowledgeable, you could tell he knew his trade(s) well. Their quote beat 2 others we received, and based on the end results, I would have to assume the quality and value that was delivered by Jay, his brother Kyle, and his team's work also beat anything any of those other contractors could have done.
The work on our home may seem standard: new stairs and new flooring. However the previous owners of the home neglected to up-keep the home, to say the lease, leaving both our floors and main stairs extremely noisy, even when my children walked on them. The stairs in particular were actually (previously) done with such extreme poor workmanship, to the point there was no individual support for each step. We knew they were not safe, but Jay confirmed our suspicions and had a plan. Once removing the existing stairs, Jay, Kyle and their team secured sufficient support and reinforcement to each step, before installing the new step materials. Similarly, before installing the new flooring, he secured new screws directly into the sub-floor to reduce the noise when walked on.
Jay, Kyle and team would always ask our preferences and ideas first, when it came to design choices (stains, colours etc.). We would then ask for his input, and his recommendations would always incorporate what we asked. He was excellent in keeping his suggestions focused on the overall, big-picture perspective - so my advice is to listen to his, even if it contradicts your own. My staircase and new flooring could now be featured in a show-home magazine - our expectations were definitely surpassed, value was delivered, and all this within the original quote. Not to mentioned the 'dead silence' we now experience when walking on the stairs and floors. Quality and workmanship 'to the T.'
Thanks again to Jay, Kyle and the rest of the Sapphire team - I look forward to working with you again in the future, as soon as possible.

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Company Response

wow you put me speechless with your lovely and great review thank you so much for trusting me and my team to do your project thank you

sincerely
sapphire stairs and team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sapphire Stairs And Railing

We guarantee our work with 50% off your deposit!
Your satisfaction is our motivation.

CATEGORIES
Railings and Stair Builders
SPECIALITIES
Indoor Stairs and Railings
YEAR ESTABLISHED
2013
PAYMENT METHOD
Check, Cash, E-Transfer
LICENSES
WSIB
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