Reviews

10/10

I have used Derek's Tree Service a couple times now and this most recent time showed the same professionalism and service quality that I admire. We had a silver maple that was dropping (big) limbs during windstorms and given it was close to the house I elected to have it removed. I met with Chris and received a fair quote for removal of the tree, stump, and some roots. He and his team were on time, friendly, and got the job done. They also offered to trim a branch or two of other trees with no charge. That is customer service! Clean up was thorough and finished on time. Will continue to use Derek's for any of my tree needs.

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Company Response

Thanks Philip I appreciate the great review! Hope to work for you again. Derek

10/10

I had seen a stain in livingroom ceiling and thought it was a failed wax seal in toilet in upstairs washroom. Turn water off to the toilet and things seemed to be drying up until a week later when the basement ceiling started leaking through the drywall. Called Plumb Wize and they came over quickly and Jose and Chris found the leak instantly even though it was in the back of the kitchen ceiling. A pinhole leak in the solder of a supply pipe was spraying water at the wall shared by the livingroom and above the basement. Everything was fixed quickly and Jose gave some invaluable advice for me to call my insurance company given the water that was in the walls. Indeed, things were saturated and the insurance company sent mitigation and restoration teams who have been here for 4 days. Thank you Jose and Chris for saving us from a potential mold nightmare!!

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10/10

I found Sign Roofing on Homestars and was interested in them due to the good reviews. Working with Yong and his crew was exceptional. Yong was very responsive in all communications, not just initially but throughout the process. In January we agreed to have the roof repaired in April and on the last day of March my roof started leaking for the first time. I texted Yong and within 24 hours had a commitment for his team to replace the roof in just a couple days. He and his crew arrived right on time and worked continuously until the job was done (house and garage). They cleaned up so well my wife returned and could not tell that they did the work. Throughout the work Yong came by and checked on his crew as he had a couple other jobs in the area. The crew finished, waved good bye, and Yong returned the next day to receive the balance of payment. I would whole heartedly recommend SIGN Roofing to friends and family.

1 of 1 people found this review helpful.
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Company Response

Thank you Phil!

10/10

Had three dead ash trees in back yard. Had some thoughts of doing it myself, wife seems to prefer me alive so I hired Derek's Tree Service. After seeing him 30 feet up in the tree I am very glad I did. They were on time, done in 40 minutes, and cleaned up perfectly. If it was not for the fact the trees are missing, you would not know they had come.

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Company Response

Thanks Philip we are glad you are satisfied with the job. I appreciate the review. Derek