After reading reviews on Homestars, I gave them a call and set up an appointment to have a Tech come out.
The tech (Camilo), arrived on-time, and was professional right from the minute he introduced himself.
He walked us through in detail what was required to be done and answered every questions we had. He then provided us with the cost to which we agreed and off he went.
I have nothing but positive things to say about Camilo and the work he performed, he was courteous, professional, and kept his work space clean during and after the work was performed.
A few weeks later, I did not have any hot water pressure in my house. Once again, I contacted sewers squad and requested Camilo to attend, as our initial experience with him was above and beyond our expectations.
Camilo arrived on time, assessed the issue and identified the issue within 15 minutes. He provided a price and off he went.
Once again, he fixed the problem and was a pleasure to deal with.
In my opinion, sewer squad is lucky to have a Tech like him as he takes great pride in his work, works hard, is very personable, all of which are the qualities of a true professional, he really is a true asset to the company. He deserves to be commended for his work and professionalism.
I assume that some readers may request Camilo to attend for service as a result of this review, and if you do, you will NOT be disappointed, but as for Camilo, I'm sorry if you suddenly get inundated with service calls!
ps. Sign up as a member with sewer squad , you get great discounts and perks which have already paid off for me, but I'm not going to get into detail about that, ask Camilo when you see him!