My father-in-law called us at 9PM to report there was a raccoon in his house. We rushed over and while in the car called K5. Mohammed answered. He was at home but took our call. He advised us that he could come out but the animal might already have left the house. Instead of coming he walked us through what to do and stayed on the phone with us while we followed his instructions, got the animal to come down two flights of stairs, out from behind a couch and finally out of the house. He was calm and reassuring the whole time and refused to take any money. He was the best. My father-in-law has now hired him to find out how the animal got into the house and to seal any openings.
- Company Response
We truly appreciated you trusting us in these sensible times and allowing us to help your family. Our primary goal is to assist and empower people like you through difficult moments. We also aim to educate and your case touched us deeply. We appreciate you wanting to compensate us financially and preferred the satisfaction of knowing your father in law was safe and sound.
All the best,
the k5 team