Reviews

10/10

We were looking for 100% wool carpets and Kingsway had a great selection to choose from. We received an estimate in the store based on our own measurements which was confirmed after a visit to our home. They upgraded the underlay for us and added an extra corner of the hallway for the same price and the installer did an amazing job.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your business and time to add a review. Your wool carpet will perform for years to come. The red - gold rich color makes a statement in your home. Was a pleasure working with you. Enjoy the new look! Will love to see a picture .
Elizabeth,John and The Team at Kingsway

10/10

We chose this firm to provide a quotation based on HomeStars reviews and were not disappointed. Len Minuk, the firm's owner, personally assessed what had to be done. Compared to the other firms we invited, Len was clear and unambiguous in his recommendations and pricing, and he was the only one who offer the venting solution we needed to avoid major reconstruction. The work was done in an exemplary manner and the AC unit moved to a better location at the edge of the patio for the price quoted. The installers were excellent - skilled, tidy and thorough.

Approximate cost of services:
$10,000.00
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Company Response

Thanks David for the very kind words Moe is a huge asset to Tempasure and we don't take that for granted.I'm so happy we were able to vent the appliances exactly to what you wanted.I appreciate your business as well as choosing Tempasure to complete your project.You will be very happy with the product.Have a great winter and we look forward to seeing you soon.
Len Minuk

6/10

The work was fine except for the need for a good vacuum afterwards. But after 20 years there was very little dirt indicating that once every 20 years is about right. Also, I didn't appreciate the offer of a rebate for a perfect review on this site. I am particularly disconcerted by HomeStars failure to acknowledge that this is a practice they don't support

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

This review I find rather perplexing for 3 reasons.
1) All customers are informed of the possibility of the need for minimal vacuuming upon completion, as copied here from the email sent to D.B.:
"•Be aware that duct work is tight but rarely sealed. Once disturbed, dust can leak through joining straps and cleats and fall from on top of duct work.
•Duct cleaning includes no sealing procedure. All available measures are taken however, to keep this procedure as dust free as is practicable. Localized household vacuuming may be necessary after duct cleaning."
Extrapolation of the acceptance of the appointment therefore means accepting the conditions.
2) The pictures we took clearly indicated a thick layer of dust and dirt that accumulated over 10 years. Perhaps D.B. is tolerant of inhaling dead human skin cells, dust mite feces and millions of tiny insect corpses, but I sincerely doubt that his respiratory system is in agreement.
3) No rebate was offered in exchange for a perfect review. The gift card was our way of saying thank you for your business, and of course, we encourage a 10-star review.
As both you and I are seniors, it's unlikely that we shall meet again in 20 years. Thank you for the review D.B.