Reviews

0/10

I booked the replacement of 3 windows and 1 entrance door last April and the installation was done August 29th. There is a problem with every single one of the 4 items I purchased, I attached pictures of: - the damaged screens of 2 windows that don’t even close properly at the top - a scratch on the overpriced door look (clearly it’s not difficult to damaged it since it came already scratched) I can’t attach pictures of the third window because it was the wrong size so they couldn’t even install it. I am very disappointed with the quality of the products and customer service. I still don’t know when the right size window will be ready or if they will fix any of the damaged pieces (nobody has contacted me or replied to my emails since) and I will have to take a day off work because of Pella’s negligence.

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Company Response

We are very concerned reading your review and would like to know more. Unfortunately, your message provides no detail as to how to contact you.
Please contact us so that we can understand your project and work to rectify any outstanding issues. Feel free to contact our operations manager Cam Goede at goedejc@pella.com
We look forward to speaking with you!

10/10

I hired Green Choice to replace my old furnace. The day after I called them they assessed the project and gave me a very fair quote (I received two others, both much higher). Nathan and his team were knowledgeable, courteous and professional from the initial consultation and quote through the installation and final follow up. Throughout the process it was obvious that they took pride in their work and the result was a high quality installation. They were done within the time estimated and left the job site clean and tidy each day. The final bill was exactly as quoted - no surprises. I highly recommend Green Choice and plan to use them again in the future!

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Company Response

Thank you very much for your kind words!
Greenchoice looks forward to servicing your needs in the future! Our pleasure!

10/10

I called Moe because I wanted to install 4 new gas lines at my house (BBQ, stove and 2 dryers) while renovating my basement. He came the same day to give me a quote and 3-4 days later he came back to complete the job. Moe worked from the morning to the evening with no breaks to finish the job in one day and accommodate my schedule. He did an EXCELLENT JOB, he was fast and cleaned everything up at the end of the day. I was so impressed with the work that a month later I called him back to build new ventilation systems in the kitchen and bathroom. I had the same experience, he got back at me right away, the quote was again VERY FAIR and he completed the job within days! I have gone through major renovations and dealt with many contractors in the past few years, and rarely I found someone as COMPETENT, RELIABLE and TRUSTWORTHY as Moe. I have been recommending him to all of my friends and it will be my pleasure to work with him again in the future. I HAD A GREAT EXPERIENCE!

1 of 1 people found this review helpful.
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Company Response

Thank you so much Susan for your kind words. You been a great customer to us, it's always been a pleasure working with you, we are glad your happy with our work, We will be more then happy to help in future if needed. thanks