Five Lions Heating & Cooling Inc.

Heating & Air Conditioning
283 Pharmacy Ave. Toronto ON M1L 3G1
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Heating & Air Conditioning
Five Lions Heating & Cooling Inc.
Star Score
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98%

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Reviews by rating (past 12 months)

Reviews for Five Lions Heating & Cooling Inc.

Average customer rating:
10 10 (55 reviews)

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Suzanne in Toronto
Suzanne in Toronto
13 reviews Toronto, ON
10/10

Boiler maintenance

We own an 18 unit building purchased in 1967, which was a few decades old when my family bought it. It's still running on the original boiler, and a new heating system is long overdue. After a thorough investigation of the building's existing system, chimney, plumbing and water heaters, Ben from Five Lions provided a clear assessment of potential issues in layman's terms: advised me of the pros and cons of potential heating options, and a solution was recommended which was $30,000 less than the 2nd lowest quote. Both Ben and Five Lion's owner, Favio, are exceptionally helpful and knowledgeable and my family will be using the company to maintain and service their homes' HVAC systems as well. This company provides exceptional service at prices that are much lower than equally reputable competitors. It's not surprising that Five Lions is ranked so highly by customers, consistently receives top marks.

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Company Response

Thank you Suzanne for your kind words and honest review, We are glad your happy with our service and looking forward working with you in future for any HVAC work you may have we are here to help thanks again.

Andrea in Toronto
Andrea in Toronto
4 reviews Toronto, ON
10/10

Ductless Air Conditioner Replacement

Mo and his team replaced our defunct ductless air conditioner during our incredibly hot summer. Mo ensured that the new unit was installed properly, and came back the night it was installed (and the next day) to fix a latent problem with the unit. He ensured that we would not have to wait for a part, and replaced it immediately. Mo is a true professional who ensures that his work is done to the highest standard. I highly recommend Mo and his team.

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Company Response

Thank you Andrea for your wonderful review we appreciate it, glad your happy with your new ductless unit and our service we are looking forward to serve you in future for any HVAC needs you may have thanks again cheers!.

Susie in Toronto
Susie in Toronto
2 reviews Toronto, ON
10/10

Very satisfactory installation of ductless a/c system

I was very happy with the job Moe and his crew at Five Lions did installing a Mitsubishi multi-zone minisplit ductless air conditioning/heat pump system in my condo. Moe responded quickly to my request for an estimate, responded to communications quickly, answered any questions I asked him, helped me figure out solutions to design issues, and scheduled the job quickly once I had the go-ahead from my board. He was prompt and on schedule. He and his crew were polite, respectful, hard working, cleaned up after, and all wore masks indoors. They gave me exactly what I expected and all for a competitive price.

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Company Response

Thank you Susie for writing a kind review, it was a pleasure working with you and we are glad your happy with your new system and thank you for your hospitality during the project we appreciated.

Tonya from Toronto
Tonya from Toronto
2 reviews Toronto, ON
10/10

Excellent Service!

I contacted Five Lions when our AC broke down during a heat wave. They made me feel like our issue was a priority and dealt with it promptly. They communicated what the issue was and fixed it the same day. We couldn't be happier!

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Company Response

Thank Tonya forn your honest review we appreciate it glad your happy with our service thanks again.

Tassianna in Toronto
Tassianna in Toronto
3 reviews Toronto, ON
10/10

Basement Ductwork Clean-up /sealing & Hot water Tank Installation

What an amazing company! They made a lot of recommendations that saved us quite a bit of money. They did an amazing job at relocating our existing ductwork, relocating our cold air return and adding an extra return air to our kid room. The basement ceiling looks so much taller, and we can confidently say that we have an energy-efficient home now.

They have installed a new hot water heater and were so kind as to bring the old tank upstairs for disposal. What impressed me the most about the install is how clean the PVC pipe looked compared to a previous installation. Thank you Five Lions for using clear caulking to preserve the look of our exterior wall. My experience with you demonstrated to me that you truly care about your customers and take great pride in your work and company. You have new loyal customers!

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Company Response

Hi Tassianna we really appreciate you taking the time to write a very honest review about us, and we are glad that your happy with our workmanship we appreciate the compliments we're looking forward to working with you in future thanks again cheers!

Daniel from Toronto
Daniel from Toronto
6 reviews Toronto, ON
10/10

Mid-heat wave AC replacement

I was going to get my AC looked at last year, and then I didn't...which I didn't remember until the middle of this year's first heat wave.

Knowing that something was wrong with my system, I called Five Lions to come have a look. Within two days Brandon was at my house looking at my current compressor, and explaining both why it was broken and how I could double-check what he was telling me. After deciding I needed to replace it, Five Lions' pricing was competitive (although not the lowest), and they were able to schedule a crew to do the work in a few days' time.

The workmanship of the installation was top-notch, as was the explanation of what was happening and the handling of a malfunctioning unit being delivered by their supplier (the team came back the next day to finish the installation). I'm happy with my system, and would use Five Lions again for my HVAC needs.

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Company Response

Thank you Daniel for your honest review and kind words we really appreciate it, we're glad you're happy with your new air conditioning unit and thank you for being patient throughout the installation process. thanks again looking forward to working with you in future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Five stars for Five Lions!

My AC compressor was not working and of course it is the middle of a very early heat alert!
I called 5 Lions based on their almost 100% satisfaction rate and all the fantastic reviews on HomeStars. And they totally lived up to the accolades!
First of all, someone actually answers the call. No answering service. Within 5 minutes I had a confirmed appointment. Given the heat alert it wasn't until later in the day but that was fine for me and completely understandable.
Maurice texted to let me know that he was on his way and he arrived well within his estimated time. He went right to work and very quickly identified the issue. The job was completed and my house was beginning to cool down within 25 minutes of his arrival. So efficient and very pleasant. And the cost was very reasonable. I highly recommend 5 Lions.

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Company Response

We want to thank you for your wonderful review We try our best to get to everyone of our customers when they call our technicians work around the clock to keep them cool in these hot humid days thanks again we are glad your happy with our service.

ash in Whitby
ash in Whitby
5 reviews Whitby, ON
10/10

Amazing and prompt service for AC and Hot Water Heater

Had my thankless hot water heater and AC stop working together. When I called I got a very friendly voice and reply from Fabio (I think that was the name).
couple of hours later we had Brandon coming to our house taking all health precaution for the virus control (mask, gloves and special socks).

less an hour later both AC and hot water were back in business with a smile. Was very impressed and more than happy with the service

I would recommend Five Lions to anyone anytime.

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Company Response

Thank you Ash we appreciate your kind words we try our best to get to everyone one of our customers on time we know the importance of the HVAC systems in thier homes when they break down also keeping our customers safety in mind when we are on site, thanks again and will be there when you call. cheers!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Quick - professional - good quality

There was no hot water in the house, they quickly came and checked the tank and solved the problem. They were very punctual, finished on time and very thorough work. I strongly recommend.

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Company Response

Thank you very much for talking the time to write us a kind review we appreciate it and we are glad your happy with our service.

Andrew in Toronto
Andrew in Toronto
1 review Toronto, ON
10/10

Fantastic Experience - Start to finish

Fantastic service from Moe and the gang at Five Lions. They responded very quickly, came and serviced our old unit and tried to repair it, and when it didn't stick, came to replace it within a day. There was a great exchange of info, and options from the start, and they did a great job. They've got a customer for life with me and my family... very happy with everything.

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Company Response

Thank you Andrew we appreciate doing business with you and thank you for taking the time to write a wonderful review, We know how important it's to have our HVAC system working at it's ultimate performance especially in cold winter months, we always try to repair the existing unit if we can to save our customers money but sometimes it's not worth the cost of parts and labor fixing a old unit so we give our customers options for new unit replacement. we are glad your happy with our services looking forward to Serve you in future thanks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Five Lions Heating & Cooling Inc.

Five Lions Heating & Cooling is a Toronto based company. We are independently owned and operated. At Five Lions Heating & Cooling we specialize in air quality solutions in your home. Whether residential or commercial we provide services in installations, repairs and maintenance.
We extend our HVAC services throughout the GTA and even further! Five Lions Heating & Cooling is available 7 days a week, 24 hours a day. We’re dedicated and committed in completing all our job duties. We find solutions and the right fit for better air quality. Our priority is in making our customers happy and comfortable in any space.

When you choose Five Lions Heating & Cooling, we strive to make you feel confident that you’re getting the highest quality in both products and service. We’re committed to delivering complete customer satisfaction in everything we do.

Five Lions Heating & Cooling is fully licensed and operates under the Technical Standards & Safety Authority (TSSA). We also carry 2 million liability insurance. Protecting our customers to ensure safety is very important us. Our professional HVAC team is highly qualified and experienced in installations and repairs. Five Lions Heating & Cooling, is a company that you can count on to service all your residential and commercial needs.

CATEGORIES
Heating & Air Conditioning, Fireplace Mantels, and Gas Line Installation
PRODUCTS
Boilers, Forced air furnaces, Air conditioners, Ductless Air conditioners, Spacepak, Hrv units, Humidifiers, Make-up air units, Hot water heaters, Tankless water heaters, Fireplaces, Gas lines, Thermostats & more....
SERVICES
Sales, Service, Installations, Forced air furnaces, Air Conditioning, Boilers, Water heaters tank & Tankless, Ductwork, Gas lines, Appliance hook up & more...
BRANDS
NTI, NAVIEN,VIESSMANN, GOODMAN, KEEPRITE, DAIKIN, BRADFORD WHITE, RHEEM, RINNAI, AIRE FLO, SPACEPAK, UNICO, MITSUBISHI, HONEYWELL, & MORE...
STYLES
Heating, Air conditioning, Ductwork, Gas lines, Ventilation.
SPECIALITIES
Heating & Air conditioning installations, Service and repairs.
WEBSITE
http://www.fivelionshvac.com/
PAYMENT METHOD
CASH, CHEQUE
LICENSES
Gas licence, Refrigeration Licence
MEMBERSHIPS
TSSA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 YEARS
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