Five Lions Heating & Cooling Inc.

Heating & Air Conditioning
283 Pharmacy Ave. Toronto ON M1L 3G1
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Heating & Air Conditioning
Five Lions Heating & Cooling Inc.
Star Score
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98%

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Reviews by rating (past 12 months)

Reviews for Five Lions Heating & Cooling Inc.

Average customer rating:
10 10 (50 reviews)

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Daniel from Toronto
Daniel from Toronto
5 reviews Toronto, ON
10/10

Mid-heat wave AC replacement

I was going to get my AC looked at last year, and then I didn't...which I didn't remember until the middle of this year's first heat wave.

Knowing that something was wrong with my system, I called Five Lions to come have a look. Within two days Brandon was at my house looking at my current compressor, and explaining both why it was broken and how I could double-check what he was telling me. After deciding I needed to replace it, Five Lions' pricing was competitive (although not the lowest), and they were able to schedule a crew to do the work in a few days' time.

The workmanship of the installation was top-notch, as was the explanation of what was happening and the handling of a malfunctioning unit being delivered by their supplier (the team came back the next day to finish the installation). I'm happy with my system, and would use Five Lions again for my HVAC needs.

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Company Response

Thank you Daniel for your honest review and kind words we really appreciate it, we're glad you're happy with your new air conditioning unit and thank you for being patient throughout the installation process. thanks again looking forward to working with you in future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Five stars for Five Lions!

My AC compressor was not working and of course it is the middle of a very early heat alert!
I called 5 Lions based on their almost 100% satisfaction rate and all the fantastic reviews on HomeStars. And they totally lived up to the accolades!
First of all, someone actually answers the call. No answering service. Within 5 minutes I had a confirmed appointment. Given the heat alert it wasn't until later in the day but that was fine for me and completely understandable.
Maurice texted to let me know that he was on his way and he arrived well within his estimated time. He went right to work and very quickly identified the issue. The job was completed and my house was beginning to cool down within 25 minutes of his arrival. So efficient and very pleasant. And the cost was very reasonable. I highly recommend 5 Lions.

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Company Response

We want to thank you for your wonderful review We try our best to get to everyone of our customers when they call our technicians work around the clock to keep them cool in these hot humid days thanks again we are glad your happy with our service.

ash in Burlington
ash in Burlington
3 reviews Whitby, ON
10/10

Amazing and prompt service for AC and Hot Water Heater

Had my thankless hot water heater and AC stop working together. When I called I got a very friendly voice and reply from Fabio (I think that was the name).
couple of hours later we had Brandon coming to our house taking all health precaution for the virus control (mask, gloves and special socks).

less an hour later both AC and hot water were back in business with a smile. Was very impressed and more than happy with the service

I would recommend Five Lions to anyone anytime.

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Company Response

Thank you Ash we appreciate your kind words we try our best to get to everyone one of our customers on time we know the importance of the HVAC systems in thier homes when they break down also keeping our customers safety in mind when we are on site, thanks again and will be there when you call. cheers!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Quick - professional - good quality

There was no hot water in the house, they quickly came and checked the tank and solved the problem. They were very punctual, finished on time and very thorough work. I strongly recommend.

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Company Response

Thank you very much for talking the time to write us a kind review we appreciate it and we are glad your happy with our service.

Andrew in Toronto
Andrew in Toronto
1 review Toronto, ON
10/10

Fantastic Experience - Start to finish

Fantastic service from Moe and the gang at Five Lions. They responded very quickly, came and serviced our old unit and tried to repair it, and when it didn't stick, came to replace it within a day. There was a great exchange of info, and options from the start, and they did a great job. They've got a customer for life with me and my family... very happy with everything.

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Company Response

Thank you Andrew we appreciate doing business with you and thank you for taking the time to write a wonderful review, We know how important it's to have our HVAC system working at it's ultimate performance especially in cold winter months, we always try to repair the existing unit if we can to save our customers money but sometimes it's not worth the cost of parts and labor fixing a old unit so we give our customers options for new unit replacement. we are glad your happy with our services looking forward to Serve you in future thanks.

C in
C in
2 reviews Toronto, ON
10/10

Gas Line for new Range

Moe is great! Our old stove broke beyond repair so we decided to upgrade to a gas range. This is the second time Moe has run a new gas line in my home (first was for a BBQ) and once again he was responsive to my request and quickly performed a site survey. He started on time, ended on time, and the final invoice matched the estimate exactly. Moe even researched and went out of his way to pick up a hard to find 240v adaptor that we needed for the new gas range to work.

Moe has even saved me a few times when our furnace went out last winter. All around he’s a great guy and true professional. Another amazing project completed!

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Company Response

Thank you very much C in for your wonderful review, We always appreciate your business and value your importance as a customer, thanks again hope to hear from you in future for any HVAC related work cheers!!

Daniel
Daniel
3 reviews Toronto, ON
10/10

Furnace repair

Nothing but amazing things to say about Five Lions.
I had problems trying to figure out why my furnace wasn’t working Five Lions came to review and rather then just charge me for anything they took time to diagnose the problem with my furnace and explained everything about my unit and what my options would be going forward. Now my furnace works like it did years ago. I have no problems referring them to family and friends. Thanks again for giving me heat!

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Company Response

Thank you Daniel for your amazing review we appreciate it. It was our pleasure serving you and we hope to serve you in future thanks again.

Vinay in Toronto
Vinay in Toronto
7 reviews Toronto, ON
10/10

Duct re-routing for major renovation

We needed significant heat and cold air duct re-routing as part of our renovations.

Moe and his team take pride in the work they do. Their recommendations for our re-routing efforts were excellent. They also provided a solution for under cabinet kitchen venting which the kitchen cabinet company appreciated. The work was done with care and precision. Every seam was sealed and the job site cleaned up at the end.

Since HVAC was one of the first trades on site, it was critical to get the work done fast and on time. On the first meeting (before renos started), Moe promised us a timeline. Once we were able to get started (after demolition), his team put a plan together and got us squeezed into their already busy schedule. The team worked crazy hours and delivered on their promises - as a result, our renovations moved forward on schedule at a very critical time.

Integrity and great workmanship. Highly recommended.

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Company Response

Vinay we want thank you for taking the time out of your busy schedule to write us a great review we really appreciate that, We know how important it's when your doing renovation or any sort of construction work to your building every trades has to be on schedule we are very happy that the work got done according to your schedule and your happy with our work thanks again.

Julie
Julie
1 review Toronto, ON
10/10

Enbridge Shut Off Gas - Five Lions To The Rescue!

Enbridge changed the gas line to our house and when they went to hook us back up they red-tagged our gas line saying there was a leak. I called Five Lions after fighting with Enbridge all day. He called back and was at our house 35 minutes later. Looked for a leak, did a nitrogen pressure test and it turns out we didn't have a leak so he got us up and running with gas after two days with no hot water. He then went and did the same for our neighbour as Enbridge did the same to her and again she had no leak. He finally left at 10:30 pm after a full day at work. I can't speak highly enough about Moe and also the fairness of his invoice. I would not hesitate to recommend them and use them again.

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Company Response

Thank you so much for your kind review!! We try our best to charge a fair rate for honest work. It was a pleasure to work with you Julie!!
Kind regards,
Five Lions

Carl
Carl
1 review Toronto, ON
10/10

Central A/C shut down

Not enough superlatives. Remarkable, knowledgeable, prompt, courteous, professional and HONEST!! Moe went above and beyond to resuscitate my 89 year old mothers 1985 Carrier Heat pump when others said it should just be replaced. It is now humming smoothly and quietly and using much less energy than before. Moe worked on it for many more hours than originally intended without complaint till 11:30 at night, then went home to study schematics to find a way to bypass the heat pump that was the source of the problem as she has newer furnace and no longer required that feature. Five Lions trucks are very well organized and well equipped for any eventuality. He never quits!! If every trade was this honourable the world would indeed be a much better place to live! Moe is true tradesman, class act and gentleman. I would highly recommend calling them first!! You will not be disappointed.

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Company Response

Thank you Carl for taking the time to write a wonderful review about us we appreciate it, we strive for these moments the challenges the trade throws at us when others say no We say yes that's what makes our team of dedicated technicians apart from others, we try our best to repair a unit instead of replacing one which is our last option thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Five Lions Heating & Cooling Inc.

Five Lions Heating & Cooling is a Toronto based company. We are independently owned and operated. At Five Lions Heating & Cooling we specialize in air quality solutions in your home. Whether residential or commercial we provide services in installations, repairs and maintenance.
We extend our HVAC services throughout the GTA and even further! Five Lions Heating & Cooling is available 7 days a week, 24 hours a day. We’re dedicated and committed in completing all our job duties. We find solutions and the right fit for better air quality. Our priority is in making our customers happy and comfortable in any space.

When you choose Five Lions Heating & Cooling, we strive to make you feel confident that you’re getting the highest quality in both products and service. We’re committed to delivering complete customer satisfaction in everything we do.

Five Lions Heating & Cooling is fully licensed and operates under the Technical Standards & Safety Authority (TSSA). We also carry 2 million liability insurance. Protecting our customers to ensure safety is very important us. Our professional HVAC team is highly qualified and experienced in installations and repairs. Five Lions Heating & Cooling, is a company that you can count on to service all your residential and commercial needs.

CATEGORIES
Heating & Air Conditioning, Fireplace Mantels, and Gas Line Installation
PRODUCTS
Boilers, Forced air furnaces, Air conditioners, Ductless Air conditioners, Spacepak, Hrv units, Humidifiers, Make-up air units, Hot water heaters, Tankless water heaters, Fireplaces, Gas lines, Thermostats & more....
SERVICES
Sales, Service, Installations, Forced air furnaces, Air Conditioning, Boilers, Water heaters tank & Tankless, Ductwork, Gas lines, Appliance hook up & more...
BRANDS
NTI, NAVIEN,VIESSMANN, GOODMAN, KEEPRITE, DAIKIN, BRADFORD WHITE, RHEEM, RINNAI, AIRE FLO, SPACEPAK, UNICO, MITSUBISHI, HONEYWELL, & MORE...
STYLES
Heating, Air conditioning, Ductwork, Gas lines, Ventilation.
SPECIALITIES
Heating & Air conditioning installations, Service and repairs.
WEBSITE
http://www.fivelionshvac.com/
PAYMENT METHOD
CASH, CHEQUE
LICENSES
Gas licence, Refrigeration Licence
MEMBERSHIPS
TSSA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 YEARS
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