Marian Lupu in Etobicoke

I called customer service to request a service call. I asked if I could speak to a technician first. Shortly I received a call back from Rick, the owner. He suggested a few things I could check before I had to place a service call. I had to wait a couple of weeks before I could place a service call and had an appointment the next day. On the day of the service call I received a call from Jason, the service technician, who was running early and wanted to know if he could come before the appointment time which was very surprising as normally these calls mean they are running late. He looked at my Goodman furnace and found the problem and explained what the problem was as he repaired it. He was very professional but mostly his attitude was what impressed me. He seemed to enjoy his job and explained things to me so I would understand. He did give me suggestions on what he felt could be done but did not push this on me. I would recommend High Efficiency to family and friends without a single doubt that they would receive the same service I received. I will always call them for any heating and/or air condition problems I have in the future.

I contacted Gates Wildlife as I had a problem with squirrels in my attic. I am so please with not only the work that was done but the way I was treated by their tech person Chris. It was explained to me in depth what they would do to help me with this problem. They are covered with insurance and WSIB so if there had been a fall because of the severe weather conditions they have coverage. I would recommend Gates Wildlife to anyone having a problem with these little rodents or any other animal settling in their home. I am squirrel free and if a problem like this happens again I will have not problem contacting Gates Wildlife for assistance.