High Efficiency Cooling & Heating Inc

Heating & Air Conditioning
Markham ON L3R
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Heating & Air Conditioning
High Efficiency Cooling & Heating Inc
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96%

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Reviews for High Efficiency Cooling & Heating Inc

Average customer rating:
9.8 10 (594 reviews)

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William
William
2 reviews Markham, ON
10/10

Professional Service

Harry was very professional in diagnosing the issue for my AC and very through in coming up with solutions.

Approximate cost of services:
$135.00
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Company Response

Dear William,

Thank you for taking the time to share your experience with High Efficiency Cooling & Heating Inc. We truly appreciate your feedback and support.

We are delighted to hear that you are pleased with Harry’s AC repair service. We’re also glad that Harry’s professional services, suggestions, and knowledge met your expectations. At High Efficiency, our professional team strives to provide our valued customers with high-quality HVAC installation, repair, and maintenance services. We always aim to provide excellent customer service, and we’re glad that you had such a positive experience.

We look forward to assisting you again with any future HVAC needs. Thank you for choosing High Efficiency Cooling & Heating Inc.!

Best Regards,
High Efficiency Cooling & Heating Inc.
905-307-2988

Private User
Private User
Private User reviews Mississauga, ON
10/10

furnace checkup

I'm very pleased with the service provided.
Technician was very knowledgeable and communicated in a professional manner.

Approximate cost of services:
$135.00
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Company Response

Hello,

Thank you for taking the time to share your experience with High Efficiency Cooling & Heating Inc. We truly appreciate your feedback and support.

We are delighted to hear that you are pleased with our professional HVAC services. We’re also glad that our professional technician’s professional services, communication, and knowledge stood out to you. At High Efficiency, our professional team strives to provide our valued customers with high-quality HVAC installation, repair, and maintenance services. We always aim to provide excellent customer service, and we’re glad that you had such a positive experience.

We look forward to assisting you again with any future HVAC needs. Thank you for choosing High Efficiency Cooling & Heating Inc.!

Best Regards,
High Efficiency Cooling & Heating Inc.
905-307-2988

Stuart & Cherie in North Toronto
Stuart & Cherie in North Toronto
15 reviews Old Toronto, ON
10/10

a/c maintenance and installation of automatic condensation drain pump

We called High Efficiency Cooling & Healting Inc. for a/c maintenance. Liam came and did maintenance on the a/c. We had drain pipe blockages, so Liam explained clearly the benefit of installing an automatic condensation drain pump. We had this installed and we also signed up for an a/c & furnace maintenance plan. Thanks Liam!

Approximate cost of services:
$600.00
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Company Response

Dear Stuart and Cherie,

Thank you for taking the time to share your experience with High Efficiency Cooling & Heating Inc. We truly appreciate your feedback and support.

We are delighted to hear that you are pleased with the AC maintenance service provided by Liam. We’re also glad that Liam’s professional services and suggestions were helpful to you. At High Efficiency, our professional team strives to provide our valued customers with high-quality HVAC installation, repair, and maintenance services. We always aim to provide excellent customer service, and we’re glad that you had such a positive experience.

We are also pleased to hear that you signed up for our maintenance plan. Regular maintenance can help you prevent emergency repair calls, save on utility bills, and extend the lifespan of your equipment.

We look forward to assisting you again with any future HVAC needs. Thank you for choosing High Efficiency Cooling & Heating Inc.!

Best Regards,
High Efficiency Cooling & Heating Inc.
905-307-2988

Private User
Private User
Private User reviews Old Toronto, ON
2/10

Low efficiency communication

This is my second time contacting this company for AC repairment. The first job was somewhat satisfying. When another unit of AC broke down, I came to them again.

First of all, on their website, it clearly stated that they serve Toronto. But the scheduling staff said there are limited appointment dates for the downtown area.

On the inspection appointment day, I kept my phone handy until 6 pm Toronto time but never got a callback from the technician. I immediately emailed requesting a update by email, which is reponded with "will do" on the next day. After that, I waited for another three business day and called their number again. I was then informed that I will get a callback from the technical apartment but there is no guarantee of when they would callback. Since I was in a different timezone, I told the staff to write an email instead of calling back if it doesn't happen on the same day.

And, six business days past the appointment, I still didn't get a word about the inspection result. Although the inspection result and quote finally came in my mailbox on the 7th day, I couldn't keep my tenant waiting . At the time, I've already switched to another company who not only inspected the problem on the next day and fixed the problem within a week.

Approximate cost of services:
$150.00
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Company Response

Hello,

We are sorry to hear about the frustration you experienced with your recent AC repair service. Unfortunately, our team is unable to locate your profile in our system based on the information provided in your review. If there is anything we can do to assist you, please don’t hesitate to reach out to us.

Best Regards,
High Efficiency Cooling & Heating Inc.

SW in Scarborough
SW in Scarborough
9 reviews Scarborough, ON
9/10

Air Conditioner Installation

Sales Rep Jamie came out on Sunday to meet and size up the correct Air Conditioner condenser unit to my house and discuss pricing. He booked me an install date within 1 week which I was happy about.
HVAC technician Harpreet showed up around 10am on Friday and spent 3 hours at my home doing the A/C change out. He was polite, courteous, and answered all my questions about the process. He made sure to clean up after installation was complete.
After he left I noticed there was water leaking from the Evaporator coil,
called him back and came that same evening to address the issue. Turns out had forgotten to close 1 of the units (2) drain ports. He fixed it and it no longer leaks. Overall I'm pleased with the service High Efficiency Heating and Cooling provided and would recommend them. However, just ensure to double check finished work before leaving jobsite.

Approximate cost of services:
$4,800.00
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Company Response

Hello! Thank you so much for posting this review of your service with us! We are overjoyed to hear that Jamie and Harpreet were both able to provide you the support and means necessary to replace your AC units. We sincerely apologize for the inconveniences caused by the leak, and are incredibly glad that we were able to address the issue personally. Thank you for choosing us at High Efficiency Cooling & Heating Inc, we are always happy to provide the best services we can for your HVAC needs.

Private User
Private User
Private User reviews Scarborough, ON
10/10

AC tune-up

All staff in High Efficiency have done an excellent job beginning from answering my request of their service, scheduling the arrival time of their technician Liam, SMS/text me the status of the progress etc etc to the work itself (tuneup of the air condition). I am really impressed. At the end..."is there any more question?"...."yes, will you come back next year?".

Approximate cost of services:
$100.00
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Company Response

Hello! Thank you very much for taking the time to post this review of our service. We are so glad to hear that Liam was able to provide you excellent service and cordial communication to ensure your problems were solved properly. Thank you very much for choosing High Efficiency Cooling & Heating Inc, it is our absolute pleasure to provide for your HVAC needs.

Dino M
Dino M
1 review Vaughan, ON
10/10

AC Diagnostics

Harry was on time to complete a diagnostics on my leaking AC unit. He provided recommendations and fully explained on what has happening with my AC unit.

Job well done.

Approximate cost of services:
$120.00
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Company Response

Hello Dino! Thank you so much for posting this review of our service, we are incredibly happy to hear that Harry was able to help you out and inform you on what issues your unit was facing. Thank you very much for choosing High Efficiency Cooling & Heating Inc for your HVAC needs, we are always happy to help.

Private User
Private User
Private User reviews Markham, ON
8/10

Heat pump maintenance

Service was quick and efficient, the technician arrived on time, was polite and answered all my questions,

Approximate cost of services:
$100.00
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Company Response

Hello, thank you so much for providing us a review. We are glad to hear that the technician arrived on schedule and was able to provide you satisfactory support and answers for your queries. Thank you very much for choosing High Efficiency Cooling & Heating Inc.

Sheila Wing
Sheila Wing
1 review Richmond Hill, ON
10/10

Ac maintenance for Sheila Wing's residence

Liam the technician came to do the AC maintenance service. He was super to talk to. He did the AC maintenance and cleared the condenser in a timely manner. He checked the condenser pressure and ensured the pressure was ok before he left.

Approximate cost of services:
$125.00
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Company Response

Hello Sheila, Thank you for taking the time to post your review on Liam. We're pleased to hear you built a rapport with him and you're happy with your AC maintenance. Glad to hear it's ready for the summer season. Thank you for choosing High Efficiency Cooling & Heating Inc for your HVAC needs.

Pete
Pete
6 reviews Ajax, ON
10/10

A/C Maintenance

Quick checkup for the summer season. Punctual for scheduled time. Polite and friendly service. I reccomend this firm.

Approximate cost of services:
$125.00
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Company Response

Hello Pete. Thank you for taking the time to post your review. We're pleased to hear you were happy with your AC maintenance and grateful for the recommendation. Thank you for choosing High Efficiency Cooling & Heating Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about High Efficiency Cooling & Heating Inc

“Home Comfort and Energy Saving Expert”
“Take your home comfort to the next level and control your utility bill at reasonable level” is our goal from the first day we start our business.
Installation - Service - Maintenance Residential, Commercial and Industrial HVAC Equipment
AUTHORIZED DEALERS FOR PREMIUM BRANDS :
CARRIER, VIESSMANN, Slant-Fin, Weil Mclain, NTI, Rinnai, NAVIEN, MITSUBISHI, Fujitsu

We service all the brands:
Carrier Furnace, Carrier Air Conditioner,
Lennox Furnace, Lennox Air conditioner,
Trane furnace & Trane Air Conditioner,
Amana furnace & Amana Air Conditioner,
Goodman furnace & Goodman Air Conditioner,
Bryant furnace & Bryant Air conditioner,
York Furnace & York Air conditioner
Coleman Furnace & Air Conditioner
Keeprite Furnace & Keeprite Air Conditioner
Rheem Furnace & Rheem Air Conditioner
American Standard Furnace & Air conditioner
Viessmann Boiler, Slant-Fin Boiler, Weil Mclain Boiler, NTI Boiler, Humidifier. Air Cleaner. Duct Work System.Furnace & Air Conditioner Replacement, Installation. Furnace Rebate. O.P.A Rebate. Enbridge Rebate Enbridge red tag correction, gas leak repairs

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Water Source Heat Pump, Condo Heat Pump, Condo Fan Coil, Air Makeup Unit, Cooling Tower, Commercial Rooftop unit, Commercial Boiler, Gas Furnace, Air Conditioner, Gas Fireplace, Gas Boiler, Ductless Air Conditioner, Tankless Water Heater, Steam Humidifier, Humidifier, HRV/ERV, Air Purifier,HEPA, Make up Air unit
SERVICES
Condo Heat Pump replacement, repair and maintenance. Condo Fan Coil Replacement, repair and maintenance. Heating: New Furnace installation, Furnace replacement, Furnace repair & Maintenance Cooling: New Air Conditioner installation, Air Conditioner Replacement, Air Conditioner repair & maintenance. Ductless Air conditioner installation Boiler: Boiler replacement, repair & Tune up IAQ: Humidifier, HRV & ERV, HEPA Air Purifier & EAC Ductwork, Gas line installation,
BRANDS
Carrier, Lennox, Trane, York, American Standard, Rheem, Armstrong, Goodman, Keeprite Viessmann, Slant Fin, Weil Mclain Rinnai, Navien Mitsubishi, fujitsu, LG,
SPECIALITIES
Carrier President's Award Winner, Carrier Million Dollar Club Award Carrier Excellent Sale Award Carrier Factory Authorized Dealer NATE(North American Technician Excellence) Certified contractor. Dedication to Quality Service is second to none
WEBSITE
https://highefficiencyinc.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Check, Credit Card, Cash
LICENSES
TSSA,G1 & G2 Gas License & Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
HRAI, BBB, TSSA, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
5 million liability insurance
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.