High Efficiency Cooling & Heating Inc

Heating & Air Conditioning
570 Alden Road Unit 3 Markham ON L3R
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
High Efficiency Cooling & Heating Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winnerBest of 2019winner

Reviews for High Efficiency Cooling & Heating Inc

Average customer rating:
9.8 10 (309 reviews)

Sort by

L from Richmond Hill
L from Richmond Hill
18 reviews Richmond Hill, ON
10/10

AC Repair

I have used High Efficiency in purchasing a brand new furnace a year ago and was really pleased with their service. Recently, on the hottest day of the summer my AC Broke down and I called them to repair it. I knew they would be really busy doing service calls but they squeezed me in and within an hour it was fixed. They could have pushed me to the next day but Harry came right away to fix it. I highly recommend them and Harry is one of the best I have seen with regards to service.

Was this review helpful?
Company Response

Hi Larry, Very glad to know your ac fixed by Harry. Thanks so much for your nice review. stay cool

Joseph in the Junction
Joseph in the Junction
6 reviews Toronto, ON
10/10

furnace & AC

Furnace was getting old, but AC was not. Both were having troubles. Original installer did not inspire confidence, so we asked High Efficiency to take a look. Jason was awesome, Frank, and clear with his recommendations. So a year later, we asked Charton for a quote on replacing the whole system. The dollars, plus rebate, were Ok, so green light. Freddy took longer than expected to install, but that is because Freddy takes the time to make everything PERFECT. Happy, cool customer :)

Was this review helpful?
Company Response

Hi Joseph, thanks so much for your business and nice review.

Private User
Private User
Private User reviews Milton, ON
8/10

New AC and furnace

We got a new Carrier AC and furnace last month. We dealt with Charton of High Efficiency. He was very responsive to our inquiries and dealt with us in a helpful way. The installers were very competent and efficient. The equipment is working well and we are happy with the whole process.

Was this review helpful?
Lavender
Lavender
0 reviews Richmond Hill, ON
10/10

Inspection of Air Conditioner

We found water leaking from the air duct above the furnace when the air-con was on. I called Mr. Ting who explained to me the possible causes of the leaking and suggested to let their technician to come and check on it. The company was very efficient and arranged a technician to come on the same day during this peak season, which I do appreciate it.
The technician is pleasant, knowledgeable and patient. He ran up and down a few times from the basement to the outside to check the air-con carefully. He explained to us what the problem was after inspection. When I asked him questions on the operation of the air-con and the furnace, he explained to us clearly in details so that I understand more how to operate the air-con and the furnace properly. I would recommend this company to home owners who needs services/installation of air-cons/furnaces.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Good after sale services

Harry was very quick to show up when I had a problem with my air conditioning unit. He was very professional and inspected everything to source out the exact problem. Harry honoured our warranty with no questions. Overall I’m very pleased with the service of this company.

Was this review helpful?
Lara in Scarborough
Lara in Scarborough
0 reviews Toronto, ON
10/10

AC repair

Efficient, knowledgeable service and recommendations from Jay. Will hire again! He communicated very clearly and took care of the clogged pipe quickly. Then he did an overall check and recommended a specific filter.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioning upgrade

Charton and his colleagues at HEC were incredibly quick to respond when our central AC unit broke down during a heatwave, and gave us an excellent set of options to choose from that suited our needs and our budget. Fast, highly professional and able to help us make a smart and informed decision about what we needed for our home, HEC was a great choice for us, and a company that I would highly recommend.

Was this review helpful?
S. Li
S. Li
0 reviews Markham, ON
10/10

AC & Furnace Replacement

I contacted Charton for my AC and Furnace replacement. He was able to give me recommendation on two systems during the 1st visit to my house. A few days later, we settled on one system and the final quote. He was very professional and answered all my questions. His insight into which AC unit to choose was very helpful and he was able to save me money by picking the right Unit for my home instead of upgrading to a Unit that I wouldn't need. He came back to check on the system after the installation. Thank you Charton!

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

AC

High Efficiency installed AC & Furnace at my residence couple of years ago. I was really impressed to see the quality of service by Sales Rep Charton and the installers.
Now when I needed the AC at my office, I immediately called them and service was great again. GOOD JOB DONE !

Was this review helpful?
Ken lim
Ken lim
1 review Brampton, ON
8/10

Ac

Very professional, knowledgeable, keeping the place clean. Not only that he gives good advice and get the job done just his own place. Sure will recommend to everyone. Peace of mind.

Was this review helpful?
Company Response

Hi Ken, thanks so much for your good review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about High Efficiency Cooling & Heating Inc

“Home Comfort and Energy Saving Expert”
“Take your home comfort to the next level and control your utility bill at reasonable level” is our goal from the first day we start our business.
Installation - Service - Maintenance Residential, Commercial and Industrial HVAC Equipment
AUTHORIZED DEALERS FOR PREMIUM BRANDS :
CARRIER, VIESSMANN, Slant-Fin, Weil Mclain, NTI, Rinnai, NAVIEN, MITSUBISHI, Fujitsu

We service all the brands:
Carrier Furnace, Carrier Air Conditioner,
Lennox Furnace, Lennox Air conditioner,
Trane furnace & Trane Air Conditioner,
Amana furnace & Amana Air Conditioner,
Goodman furnace & Goodman Air Conditioner,
Bryant furnace & Bryant Air conditioner,
York Furnace & York Air conditioner
Coleman Furnace & Air Conditioner
Keeprite Furnace & Keeprite Air Conditioner
Rheem Furnace & Rheem Air Conditioner
American Standard Furnace & Air conditioner
Viessmann Boiler, Slant-Fin Boiler, Weil Mclain Boiler, NTI Boiler, Humidifier. Air Cleaner. Duct Work System.Furnace & Air Conditioner Replacement, Installation. Furnace Rebate. O.P.A Rebate. Enbridge Rebate Enbridge red tag correction, gas leak repairs

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Water Source Heat Pump, Condo Heat Pump, Condo Fan Coil, Air Makeup Unit, Cooling Tower, Commercial Rooftop unit, Commercial Boiler, Gas Furnace, Air Conditioner, Gas Fireplace, Gas Boiler, Ductless Air Conditioner, Tankless Water Heater, Steam Humidifier, Humidifier, HRV/ERV, Air Purifier,HEPA, Make up Air unit
SERVICES
Condo Heat Pump replacement, repair and maintenance. Condo Fan Coil Replacement, repair and maintenance. Heating: New Furnace installation, Furnace replacement, Furnace repair & Maintenance Cooling: New Air Conditioner installation, Air Conditioner Replacement, Air Conditioner repair & maintenance. Ductless Air conditioner installation Boiler: Boiler replacement, repair & Tune up IAQ: Humidifier, HRV & ERV, HEPA Air Purifier & EAC Ductwork, Gas line installation,
BRANDS
Carrier, Lennox, Trane, York, American Standard, Rheem, Armstrong, Goodman, Keeprite Viessmann, Slant Fin, Weil Mclain Rinnai, Navien Mitsubishi, fujitsu, LG,
SPECIALITIES
Carrier President's Award Winner, Carrier Million Dollar Club Award Carrier Excellent Sale Award Carrier Factory Authorized Dealer NATE(North American Technician Excellence) Certified contractor. Dedication to Quality Service is second to none
WEBSITE
http://www.HighEfficiencyInc.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Check, Credit Card, Cash
LICENSES
TSSA,G1 & G2 Gas License & Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
HRAI, BBB, TSSA, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
5 million liability insurance
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.