Had contacted Mike for assistance with a small project request since he had the right equipment to help us. Once he understood the scope of work, he offered a far more cost-effective solution to assist us. Given our tight budget, this was great news - and we really appreciate him suggesting an alternative that made him considerably less money. Very refreshing. Hes my « go to » guy now for any renovation work. Thanks Mike!
Had contacted Mike for assistance with a small project request since he had the right equipment to help us. Once he understood the scope of work, he offered a far more cost-effective solution to assist us. Given our tight budget, this was great news - and we really appreciate him suggesting an alternative that made him considerably less money. Very refreshing. Hes my go-to guy now for any renovation work. Thanks Mike!
Exceeded expectations - yet again
Brock Doors & Windows Inc. definitely exceeded expectations on this particular contract. They were very accommodating of my schedule, and they were very accommodating of a concern that I had. I don't want to get into specifics, but they know what the issue was. They took that concern seriously, addressed it, and found a fast and very acceptable resolution. I was totally thrilled with their reaction and the final product. Once it was installed, the whole project went the way I would have hoped it would go, and it is why I continue to repeat my purchase with the company. I would highly recommend them. Brock Doors & Windows Inc. did not fall short of my expectations. I can't even think of an area where they fell short. They either met or exceeded my expectations throughout the whole process, from getting the quote, to placing the order, to coordinating the order, to coordinating the installation, to the completion of the project. The Installer took extra time to ensure a quality finish, and his attention to detail was admirable.
Hi Jo-Ann!
What wonderful feedback, thank you so much for letting us all know of your experience.
We're glad to see that we exceeded your expectations again, and that we were most accommodating around your schedule and concerns. We truly appreciate your business and the trust you have put into us, we value you immensely and all of our customers new and old.
Thank you again Jo-Ann, for commending our team and for your lovely, much appreciated comments.
