Liz in Etobicoke

I contacted Max when my air conditioning unit stopped working on the hottest day of the summer. Max was very responsive and was able to do a service call within 3 hours of my call. He explained the issue, fixed the unit and was very pleasant to deal with. I wouldn't hesitate to recommend Max and will call him the next time I need service.

Dmitri takes great pride in his work and this is evident in the quality of the installation, as well as in his meticulous care of the work area. My project had some unforeseen challenges and Dmitri not only helped me to overcome them, but went WAY above and beyond in terms of service and support. His expertise and assistance were invaluable and he actually refused to take additional compensation for the extra time and effort he ended up investing to help me resolve a problem caused by another party. Dmitri was responsive and punctual and despite my kitchen backsplash project being very small, he treated me with the same priority and attention that a larger customer would receive. Dmitri runs the business with the big picture in mind and is very focused on delivering exceptional customer value. Based on my experience I would recommend the Tilestars team without hesitation and look forward to having them back in to do work on my bathrooms.

My experience with AAA Gates Wildlife Control was quite exceptional. In addition to being punctual, friendly and knowledgable they differentiate themselves by providing free estimates and as well as their knowledge and insight. In my experience the Wildlife Technician (Chris,) came to my home and spent a considerable amount of time trying to determine the source of the animal noises I was hearing in my townhome. When there ended up being no unwelcome wildlife on my premises (and thus no problem to be solved) there was no charge to me for this service/his time. This is an example of a company who has a big picture view toward growing their business through building trust and delivering exceptional service to clients, generating repeat business and referrals, versus many competitors who take a more shortsighted approach. I wouldn't hesitate to contact them again if the need arose. One other note for anyone looking for help with Wildlife Control - AAA Gates Wildlife Removal is WSIB insured - this is essential if you're going to have someone climbing on your roof or in general doing work on your property.