Reviews

10/10

Just had our roof done and could not be happier. We live in Arnprior and Stewart Roofing was one of the few companies that would make the effort to come out. Their estimator Jade was great, gave us a fair price. The crew was professional, courteous, on time. I highly recommend them to everyone.

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10/10

Verdun Windows were recommended to us by others and the reviews here and elsewhere agreed. Very professional and courteous, right from the start. Estimator showed up on time and provided a quote that was the best we thought considering cost and quality. No salesmanship. Installers showed up on time, did a great job. We are very happy and would recommend Verdun Windows to anyone.

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Company Response

Brad
Your trust and recommendations are greatly appreciated

Alec

10/10

Quickly needed a switch and and outlet relocated so called Draper Electric. Got the owner Randy on the phone immediately and had an appointment setup in minutes. They showed up on time, explained exactly what they were going to do and did it. Great job, very professional. Highly recommend.

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Company Response

Thank you Brad,
I'm glad we were able to help!
Randy
Draper Electric

10/10

We moved into an older house where during renovations by the previous owner, several ducts had been removed. It was a challenging job to replace them without gutting the house and no other company would step up. Rick Menard Heating did and did a fantastic job. Kudos to installer Gaston who worked several long, hard days to get the job one. Thanks guys.

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Company Response

Thank you Brad for posting your review. We are grateful for Gaston to be on our team. He does take is work seriously. If we can assist you for any HVAC needs, we are here to help.

10/10

I highly recommend Lloyd Empire Moving. I read the great reviews here on Homestars and asked them for a quote. Got a very reasonable quote and based on the quote and reviews, hired them. The three man crew were great throughout a very long day, very professional. Turns out we had a lot more boxes then expected so it took longer then expected and it could not all fit on one truck. However, the owner Mike personally delivered the remaining items the next day. Will definitely recommend them to family and friends.

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Company Response

Hi Brad,
Both the team and myself enjoyed working with you and your family, while we are always very grateful to have such amazing customers.
Your kind words are truly appreciated and the team at Lloyd Empires, wishes you all the best!

2/10

Invoice said "run outlets, switches, and lights". Later when I said that was supposed to be a recessed outlet and dimmer switch, they said no, I didn't say that. My word against their word. After arguing, they finally agreed to install them, but it would be two weeks to get the parts. I said I would do it myself. Lesson learned, get every detail in writing. Asked for a proper receipt that showed the amount paid to Trehane for extra work. After arguing, the owner agreed to give me a proper receipt. Workmanship is fine. Paperwork and customer relations need to be improved.

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Company Response

I'm sorry your disappointed in the process Brad. To say you didn't get a receipt is false however. As outlined in our contract signing, we use the contract which has 3 payments laid out as the final receipt. And when you requested another receipt it was provided prior to the second payment.
The second portion about the dimmer and recessed outlet was also discussed and written down as "declined by client". Even though there was a misunderstanding to that, we said we would eat that cost and install it. My apologies to the wait time provided of 5-7 business days as the recessed outlet was on back order. There was never an argument about it, things had to be clarified however so a discussion had to be conducted.

As was mentioned to you, we are more than happy to install these 2 items at our cost for you. Just let us know.

Hope you enjoy the rest of your finished space, and we apologize that this minor misunderstanding soured you on your completed basement

10/10

I would highly recommend Remember Me Roofing. I asked for several quotes from the major roofing companies in Ottawa and only Remember Me Roofing were professional enough to keep their appointment. Showed up a couple of weeks early, did a great job. Very courteous and professional.

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Company Response

Thanks you for a great review Brad! You were a pleasure to work for.