Adam arrived and got right to work. When the corroded screws wouldn't come off the outside cleanout, he didn't fuss, he just went to the basement drain and got going there with the camera inspection. Invited me to watch the whole process, very informative. He even gave me some education on how to tell the approximate age of clay pipes, professional through and through.
Don't let your guard down with a highly rated company!
My old AC unit is probably from the 70s or 80s. It's been rattling A LOT, probably forcing my neighbours to close their windows at night. So I called Belyea to come look at it, and yes, there was a problem with the fan shaft which was causing the rattling, $900. Ok, let's do it. We scheduled the appt in 2 weeks, but a heat wave was coming, so in the meantime I opened it up just to see what I could see, to mitigate the rattling in any way possible for now, and...I found a loose nut and bolt that was supposed to clamp down a bracket. I tightened it up, and...quiet AC unit. No rattle. Cancelled Monday's service call. Lesson: don't let your guard down, even with the highest rated Homestars people. I almost spent $900 for a job that required $0 in parts and 5 minutes of my own labour! *NOTE:* They were actually very nice and professional! And no doubt they have a high standard on those points. They also offered to reimburse me for the original service call.
