Denise in Toronto

I woke up Saturday morning (Jan. 29/2022) not wanting to get out of bed because of the cold. When I regained full consciousness I realized that it was too cold. I thought that it might be the thermostat battery again... Nope. My 29 year old furnace was dead and it was 12 degrees Celsius in the house. I called Woodbridge GTA Climate Care's after hours and they took my info and called me back. The technician would be at my house between 10 am and noon. He was there around 11 am. They have this really nice system that tells you that the tech is on the way and you can follow his vehicle on a map! This tech performed last rites. About an hour later I got a call from their salesperson Dee and she was at my house to take measurements and prepare the order. By 3:30 I had quotes and a plan. I was worried about paying for a new furnace but they have a 12 months no payment and no interest program so I have time to figure things out. This was a relief. The furnace was installed Tuesday Feb. 1. I don't have a lot of experience with furnace installations but that seems like fairly quick turn around. It takes 3 people an entire day to install a furnace so I was very happy that they were available. The installers were very diligent and cleaned up after themselves. I have a separate basement entrance so that was convenient for them and for me not having them bring materials through my home. They were prepared with booties for that but I imagine the separate entrance made them happy too. All along the way Dee kept me informed of the process and followed up on the installation. I have been using Woodbridge GTA Climate Care for maintenance for years and have always been happy with their professionalism and courtesy. I didn't do any comparison shopping (no time) but I don't think their prices were out of line. I got a furnace and a heat pump... well, the heat pump will be installed soon. I am happy to have heat! I can wait for the pump.

I had a garage, cellar and house full of odd things that I collected over time. You know how it goes... this could be useful, that came from so-and-so. There was construction waste (bricks, blocks, bits of baseboards and casings &c.), some broken household items, furniture, old cabinets, piping, and other bits of things. I decided to call the Got Junk folks because the amount of stuff was just too much for me to manage and I just wanted it gone. I made arrangements for the next day. Booking online was super easy. I was contacted at first by who I suppose was a dispatcher and then later by the team. I was given an estimated time of arrival and they were pretty close. Angelo and Adrian were very nice, very personable. Before they started taking things they looked at the amount of stuff I had and gave me an estimate regarding the amount of stuff I had. It seemed pricey but now that the stuff is gone, it seems like a bargain. You just can't put a price on the sense of relief that comes with once a cluttered space is made free. There was an area with stuff to keep and stuff to toss - they were patient with my making decisions. They even helped sweep up the garage a bit when they were done! I would recommend them without reservation. The only thing I would warn people about is that they have more junk than they think, so budget accordingly!