I called Pesticon in the Etobicoke area immediately following a rodent issue that I was experiencing in my basement ceiling. Jason and Andre Ward responded immediately, and came out to my residence within a few days to deal with my rodent issues. Within the next couple of days, I started to notice that this issue was rectifying itself. Any calls, questions and or concerns I had following there service call were answered in a timely fashion and attended to immediately. Unfortunately, my rodent issue started again because the rodents had found another entry pathway into my home. My 6-month guarantee was honoured without any dispute; I also received follow-up calls, and messages to ensure that this issue had corrected itself. Since my last service call, I have had no further issues. Thank you Jason and Andre for the great customer service, your responsive professionalism and the patience you took with me while I was dealing with this matter. I would wholeheartedly recommend Pesticon to everyone.