Reviews

10/10

The best customer service we have received for a long time. Professional sales staff, thank you Zoran Urosevic. We were very specific on the symmetrical orientation of the pattern on our area carpet. We met with Mark, one of their cutters, and were impressed by his professional and courteous attention in providing us with the look we required. We would not hesitate to recommend Alexanian to anyone looking for great service at a reasonable price. Judy & John Burlington

Approximate cost of services:
$1,650.00
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Company Response

Thank you Judy and John for taking the time to post your great review of sales professional Zoran at our Burlington store, and craftsman Mark at our in-house Custom Area Rug Department. Mark is truly a master of his trade, with years of professional training and experience he has the ability to render a 2D sketch into the custom area rug of your dreams. We welcome customers to visit our shop and meet with our weavers and craftsmen to discuss specifics ... plus, it's a lot of fun to see your rug come to life! We're glad you were so pleased with Zoran's level of customer service, and I'll be sure to pass along your kind comments to him. Thank you for your recommendation of Alexanian Carpet and Flooring and we hope you enjoy your new rug:)
All the best, Wendy Alexanian

10/10

We would highly recommend Taylor and his staff to anyone. He is polite, professional and detail oriented. We are very particular clients, details are very important to us and we can only say that every part of the job was done to our total satisfaction. The results were beyond our expectations and the cost was very reasonable. We wish we had done the job sooner. We will definitely be call him back for any future jobs. Judy & John in Aldershot

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

We have had previous duct cleaning performed and it was not actually done. In this case we called the same company originally used and they admitted they had no idea how the first individual had done the job. We use Atlascare for our maintenance of the furnace and air conditioning and they offered to see if they could do the duct cleaning for us. Deshaun & Travis arrived evaluated the situation, said it was difficult and time consuming but it was possible. They were extremely professional explaining the whole process and walking us through each step. We watched the whole process and definitely knew our whole system was being cleaned including the dryer vent. We highly recommend their service and Deshaun & Travis are an excellent credit to AtlasCare. We don't normally do evaluations but they were fantastic and deserved the recognition. Judy & John Burlington

Approximate cost of services:
$500.00
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