Anita

Kampen Appliance Service was quick, friendly and very professional. They saved me quite a bit of money and had my service completed same day.

Len from TempaSure Heating and Air Conditioning was referred by another mom on a group on Facebook to me last year. We were having problems with our heating system at that time. He was quick to reply to my call and came out the next day. He was able to determine the problem right away and told me that we needed to replace two parts. One of the parts was quite expensive. Len called the manufacturer and got them to replace the part under warranty. He then replaced both parts and our filter and inspected all the equipment. More recently our air conditioning unit broke down. I texted Len very late in the evening and apologized for contacting him so late but he replied right away and said he would be out the next morning to take a look at it. He texted me the next morning to say he was on his way. He inspected the machine and determined that the circuit board had water damage to it and was no longer functioning and there was something wrong with motor. He replaced the board and was able to repair the motor so that we didn't need to replace that as well. He investigated the source of the water and determined that a drain was clogged that was causing water that should have gone down the drain from the trap to actually back up into the machine. He showed me the clogged drain and spent quite a bit of time cleaning it out. When he was done, everything was in good working order and he took the time to explain it all to me. Len also sent me a text the next day to make sure everything was working well.