Reviews

10/10

Showed up as promised, did a great job, cleaned up and were very friendly! They even pointed out a couple of potential areas of the eaves that needed adjustments, to provide a better flow of debris and water. Very helpful!

Approximate cost of services:
$300.00
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Company Response

Hello,

We saw that you require a few repairs. It's better to point things out and let the homeowner know. We never push our clients to do the xtra work. Lets us know whenever your ready to do the repairs. Thank you for taking the time to leave us with a review!

Best regards,
Trevor

10/10

After moving into a new house where the builder had installed an inadequate AC unit I was frustrated with our continuous hot house. I called 3 companies for their recommendations and quotations. Fred came to us from Cozy World and, although they were not the lowest bid, he offered the best solution to our problems after taking the time to listen and understand our concerns. A few days later the installation team came in and did an excellent job of not only installing the new units but also explaining all aspects to me. Although it was a long day for them they did not leave until we knew everything was running properly and I completely understood the mechanisms. Overall, from start to finish, a great experience. I would recommend this company 100%!

Approximate cost of services:
$13,000.00
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Company Response

Thank you very much for your kind review.

10/10

I made a call on a Friday afternoon before a long weekend when our system was not working at all. Not only did they show up shortly after I called but they were able to fix the problem right away and show me how to avoid it in the future!

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your great review!

10/10

When we wanted to replace our wood deck with a more modern substrate we consulted HomeStars website first. We spoke with several suppliers and ended up contracting Master Deck. Their presentation, ideas and pricing were what lead us to use them. Alec and his crew have been doing this for many years and it shows in the quality of their workmanship. They finished the job on time and on budget. We would not hesitate to recommend Master Deck to anyone looking to update or build a new deck.

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for your review!
We at Master Deck and Contracting value the opportunity to turn your house into a home.
Best always, Master Deck and Contracting

0/10

My wife stayed home for a full day and they didn't show up or call. They finally came after dark, in the rain when only my daughter was home. They proceeded to massacre the lawn and left a mess everywhere. The back lawn and side of the house were destroyed. They also left a large pile of refuse on the driveway. Unfortunately, my daughter gave them the cheque that we had left for them. When I finally got hold of them they said that the "driver broke both his shovels". I asked them to come and clean up their mess, but they did not return. I have left messages and sent emails, but they do not respond or care about the problem!

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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