Reviews

10/10

Tetris really knocked it out of the park for us. The team was very professional and efficient, and we quickly found we could trust them to handle-wrap-move-disassemble-assemble all of our property skillfully and with care. We moved from a back split to a 2 bedroom + den condo but there were some issues with the elevator and new construction going on. The Tetris team easily maneuvered and navigated tight hallways, unfinished elevators and a lower than standard loading dock which added extra distance for them to carry everything. The owners and staff were extremely polite, proficient and accurate on their estimate. Our move took 4.5 hours and I don’t believe it could have been done any faster without risking damage. We would happily recommend Tetris to friends and family. Thank you Dmitry, Ilia, and Pavel! Wishing you all the best!

Was this review helpful?
Company Response

Thank you so much for the review! We wish you all the best at your new place. Enjoy it to the fullest!

5/10

The service representative was courteous and explained all the pricing details prior to starting the job. He did a thorough job on my couch, cleaning every surface of my large sectional. But it appeared that since it took him longer than expected he rushed the carpet cleaning, which was 2 floors in less than 30 minutes. I was charged $40 for the spot remover treatment but not all of the spots were removed. I emailed the company on their website to discuss the matter but never got a response. I realized afterward that since they charge by the square footage I was being charged for the space underneath my furniture which was not removed nor cleaned. For that price I expected much better service and professionalism. Would not recommend this company.

Was this review helpful?
10/10

As first-time home owners, my husband and I were advised to clean our ducts and change the air filter regularly. We did not, however, follow the good advice and continued to collect dust, debris and pet hair for over a year. When I contacted Med Air, I spoke directly with Dave, the owner, and didn't have to go through several people or wait for a call back like other companies. Dave clearly explained the services and was straightforward about pricing. I realized that other companies offered a low price for a basic cleaning but then added a separate cost for cleaning the furnace or charged extra per air duct. Luckily for us Dave had a cancellation and was able to fit us in the same afternoon. Him and his assistant were professional, courteous, answered all my questions, and pointed out areas we could improve upon. They did a thorough job which took approximately 2 hours to complete. I immediately noticed the difference in air quality and so could my husband who suffers from asthma. We highly recommend Med Air and will be using their services again in the future.

Was this review helpful?