jamemas in Toronto

Sam and his apprentice installed kitchen exhaust fan, bathroom exhaust fan, a light fixture, 2 dimmable switches and new electrical outlet. They had to work hard and long hours as they have to drill through double brick wall and through chimney to externally vent the kitchen fan. They also have to install new bathroom fan where none existed. There were some hiccups during the process but they made things work. I feel that they have very competitive pricing and were no upsell pressure. Highly recommended.

I hired AccuServ to do a maintenance for my furnace as they have provided me great service previously. They were able to fix my furnace last year when ilthe furnace wont start up. The technician said, it just needed some cleaning up and the furnace is still in great shape. Fast forward to this year, the technician they sent spent most of the first hour arguing with clients. He braggs that he is their best technician that is why customers keep calling him. Anyway, he gave my furnace a red tag and gave us 45 days to fix the issues. The main reason was “defective heat exchanger”. The only way to fix the issue is to do a costly replacement of the heat exchanger or replace the furnace altogether. I have at least 4 other HVAC companies to check the furnace and they did not find anything that would warrant a red tag. They all said that if the heat exchanger is in fact defective, they would have immediately turned off my gas. However, with two young kids. My wife was so scared that we decided to replace the furnace. We went with more trustworthy HVAC company. I did not even bother listening to AccuServ when they called me to provide their quote for a new furnace as they have lost my trust. Response to AccuServ. Please get your fact straight. To clarify, Enbridge was in our house because we smell gas and was subsequently cleared. There was never a carbon monoxide detected by your technician, Enbridge and the other technician who have experiences that range from 12 years to 30+ years. As per the infractions, Enbridge and the other experienced and from reputable HVAC companies does not warrant red tag. They were doubtful that the redtag was even submitted to Enbridge. As per the liquid leak, the Trane model that I had is infamous of having them and not from the heat exchanger.

My experience with Convertible is great from in home quotation to installations. I find Marnie as a very knowledgeable, sincere and trustworthy person. She listened to what we wanted and provided expert advice and product recommendations without trying to upsell. The main installer, Kamil, have great workmanship, professional and very accommodating. They came on time. I have requested that they start with the water heater because you never know when you need hot water with a toddler and an infant around. They clean up after the installation that you can’t tell they were ever there.

I called Accuserve because of their great reviews in homestars and I am glad I did. We woke up a in a morning feeling really cold because our furnace suddenly stopped working. They sent a technician within a few hours of me calling them and the issue with the furnace was resolved within an hour. That's what you call great service.

The best way to separate great contractors from just good contractors is when you experienced hiccups during and after the work. There were hiccups when they were installing the eavesthrough but they are quick in finding solutions. I can assure you that this company is one of the great ones as they (Oleg) is always available to resolve any problems that sometimes pops up during any kind of renovations. Their pricing is not the lowest but very competitive specially taking the account that you can be sure that they will do everything they can to meet or exceed your expectations.

They came on time and finished the work ahead of time. Work was done professionally with minimum or no inconvenience to us. They seem to know what they are doing. The extra bonus is that they give me the lowest quote without any haggling. I would highly recommend their services to anyone.