Reviews

4/10

I essentially paid $150 to be told that I should replace two high-priced faucets that were leaking. As requested, I sent photos and specs ahead of time. The plumber and his helper hadn't seen either. The plumber did tighten the kitchen faucet and fix the right handle in place. Apart from that, I was told repeatedly that faucets were too old and needed replacing. Crew went to check the basement bathroom faucet. Ten minutes later, crew said the faucet could not be repaired. So, surprise, it too needed to be replaced. Quote to remove and install new faucet: a whopping $399. From the first call to the visit, I sensed up-sell was the unspoken order of the day. Won't be using this firm again.

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Company Response

We are very sorry for your frustration. Our goal at Hoerner is to create a 10 star experience. Andrew it would be best to call the office, and we could look at the invoice and discuss your options. Also we could send another senior plumber to provide you with another opinion. Another option is we could provide you with a name of another reputable plumbing company in the area to provide you with a second opinion on the diagnosis. Thank you from Hoerner office.

10/10

I have had the privilege - I sincerely mean that - of hiring Peter twice. He is, without question, the best, most trustworthy, honest and meticulous tradesman I have ever hired. (I wish he did home renovations, too.) He thinks about your pocket book, not his. He thinks what's in your best interest, not his. How many tradesmen today think like that? Peter, that's who. Hire him and you will come to the same conclusion.

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Company Response

Thank you so much for making time to give us such a glowing review!!!!
I truly appreciate your business and especially clients like yourself
Thank you again for your support

10/10

Finding a great handyman in Toronto is hard. That's why I'm so glad I found Christopher. He was on time, prepared, meticulous and such a pleasure to deal with. He did what he was asked to do. He didn't try to up sell me. He gave me advice on when to do other work. His rates are more than reasonable...given some other rather jaw-dropping quotes I received. I will keep his card at the ready because older homes like mine always need repair. If you need those small, finicky jobs done, Christopher is the man to call. I will be certainly calling him again.

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