Reviews

10/10

Todd and his team were so easy to deal with. The attention to detail is noticeable and everyone compliments the stone work. We couldnt be happier with it. I would recommend them to anyone! Our backyard looks amazing and is so functional. Its everything we wanted.

Approximate cost of services:
$90,000.00
Was this review helpful?
Company Response

Thank you for sharing. We are very happy to hear this and look forward to future projects you may have. Enjoy, you have earned it.
Tammy Gould

6/10

Order reference 1611654. My Avantgarde beverage center stopped working and this is the company that Avantgarde recommended for service. My experience with Dong their service technician was great - he was pleasant and fixed the problem in under an hour. However, I was very put off by their billing. There is a flat rate of $8.75 for the technicians gas that you pay on top of their $100 service call. I understand this is likely because they contract their work out to independent service technicians but if they would lump that into the service fee it would be much less off putting. How ridiculous is it that I have to pay for someone's gas to do their job on top of paying them for the job they did? Especially considering that most independents are expensing their gas anyways come tax time. It doesn't look good from a customer service perspective.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Hello Nicki, we'd like to thank you for the review and the valuable feedback regarding your service experience. We apologize for the frustration you experienced with our billing procedures, it is not our intention to frustrate our valued customers. You feedback will be used to help us improve the services we bring to our valued customers. Thanks! =)