I would strongly recommend Casa Bella windows to anyone wishing to replace their windows. I had 4 window companies provide me with quotes. I choose Casa Bella, not because they were the cheapest, but because they manufacture their own windows and their employees do the installation. It's a one stop shop made in Ontario. I initially contacted them through a referral. The first visit was to measure all the windows in order to provide a very detailed quote. They were available to answer any follow up questions I had, including a visit to the showroom, where I dealt with German, to see and choose the windows best suited for our home. The next visit involved German and another staff person to accurately measure the windows for ordering. The order was placed and we received a 10% discount as we wanted them installed in January. They arrived exactly the week in January they said they would with 3 crew. Ricardo, Dillon, Kyle (can't remember the other names) were very courteous, laid runners on the floor and wore booties on their work boots to enter the house. We had 7 windows replaced which took 2.5 days to complete. Each crew that showed up were as knowledge as the last crew and the windows were exactly what we ordered and the installation was flawless. They even cleaned up after each visit and German did a follow-up call the day after to ensure that I was 100% satisfied. Which I was. We will definitely have Casa Bella back to replace the rest of the windows in our home, including the doors. Great job. Thank you very much.