Rebecca in Barrie

Jim Oakes initially did my roof about 7 yrs ago, and up until recently I did not have any issues with the workmanship, and I don't recall any issues at the time of installation regarding service. My critique now is regarding his follow up service. I have a skylight, and it has been leaking. I called his office numberous times to have him come look at it, and see if it could be fixed, or what was causing the leak. I did not hear back. Maybe it was too small a job, or he does support his work after so many years, but all he had to do was return at least one of my calls and mention this.

Great job! It was not a large project, and I was worried that I would have trouble getting someone to come out and fix my leaky skylight. However, Tom prooved me wrong. They did the job efficiently, as per quoted, and cleaned up perfectly.