Ed

We wanted to replace our oil furnace and electric water heater with natural gas. Of the 3 Homestar companies that service Hamilton that I called for estimates Convertible was the only one interested in doing business. Mike came and discussed all the options and what needed to be done. The A/C was getting old too and were told a new one would work better with the new furnace. Branden the installer was awesome. He was very knowledgeable, did a very professional job and accommodated our requests for placement / venting ensuring it was doable and to code / spec. The basement oil tank was also removed. Everything worked flawlessly when the equipment was fired up. We are very happy to have gone with Convertible and would not hesitate recommending them for any job big or small.

Capps literally went out of their way for me since I'm outside of their usual service area. They did a great job cleaning the ducts and replacing my old drum/toxic soup humidifier with a new flow through one. When they ran into a snag installing it, they stepped out to a hardware store and bought the piece (PVC T joint) they needed, rather than leaving a hack job, they did it right. They treated my house as if it was their own. I really appreciate the time they put into their work and didn't leave until it was perfect. This was my first time having the ducts cleaned in over 10 years. There are so many companies in this field it's almost a joke. I relied on HomeStars reviews because I didn't want to be a horror story victim. What prompted my search was a call from Sears offering a free quote, which obligated me to book a cleaning within 30 days. I thought their price was rather high, so I decided to investigate. $ears wanted over $500 to replace the humidifier and $550 to clean the ducts, plus $209 to clean the A/C - almost $1300 total. It turned our that my A/C didn't need cleaning and Capps did not charge me for unnecessary work. I canceled the $ears job within the 10 day cancellation period. Capps did a great job!