Annette in Richmond Hill

I have used Grand Alarms for many years in several of my homes and have always been completely satisfied with their service. As we sold our last home recently, I arranged to have Grand Alarms move the service to our new house and install a new system. Due to my work schedule, I required a Saturday appointment. No Problem. Their technician, George, arrived as promised on the Saturday of the Canada Day long weekend to install the system. This most pleasant fellow proceeded to set-up the system. He was very courteous and knowledgable. He did encounter some problems due to mistakes made by the builder and the builder's pre-wiring, but he worked relentlessly to correct these errors. He was successful. He even commented "I am not leaving until this job is complete!". He took great care not to damage our new floors with his ladder and cleaned up quite well. Once the system was installed, he tested it with the alarm centre and then proceeded to give me detailed instructions on using the new system. George is a fine example of the people who work for Grand Alarms. I must also comment on the office staff, who were most helpful in arranging this installation. I would recommend Grand Alarms highly and look forward to many more years of their fine service.

Recently had new front doors installed and window in garage replaced. Had wonderful selection in showroom and helpful, courteous staff. Area was measured promptly and accurately. At time of installation, Oliver and his crew did a very professional job. New doors and window looks great, fits perfectly and works very well. New moulding was installed inside the door frame and it covered gaps left by the original builder. The alarm contact was replaced and exposed wires were neatly hidden. Clean-up was done exceptionally well and old doors and window were removed from our home. Couldn't ask for a better job from anyone. Great value for the money. Would reccomend this company to anyone looking for window/door replacement.