We are very happy with the service and response from Telsco and it's representatives. We set off our alarm and promptly receive a call from Telsco to check on us and our system. Recently, the internet was down. Shaw took one week to respond with sending someone out, while Telsco was notified and they scheduled Mohammed for approximately an hour after being reconnected to the internet. Awesome job!! Also, to note, having the same couple of Telsco representatives speaks loudly for the company. Since our installation of the security system, we any problems being dealt with has been with the same service reps --- so Telsco keeps their people which says volumes regarding the company itself!! Would recommend Telsco to anyone and everyone!!

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Company Response

Thank you so much for sharing your experience. We truly appreciate you choosing TELSCO as your security provider, and we are so glad to know that you have been happy with our service.


I had a back up in my basement drain. A technician from Mr. Rooter came out and snaked an access drain. A week later I have raw sewage in my shower. So I called Mr. Rooter twice and left my cell phone number. No call. So I called a competitor who quickly resolved the issue. Finally got in touch with the office manager of Mr. Rooter who refuses to accept any responsibility and does not care about customer satisfaction. Not recommended at all.

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