Reviews

10/10

From the moment I called into The Mold guy, I was greeted with friendly staff and helpful information. They provided a free estimate and consultation and left a detailed quote and description of work that needed to be completed. When I booked, they were on time, courteous and professional. Got a part of my basement mold-free within 4-5 hours. They follow up with a phone call the next day to make sure you are satisfied with the service and if there is anything more we needed. I would rate The Mold Guy a 10/10 and recommend them to all my friends and family!

Approximate cost of services:
$2,100.00
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Company Response

Thanks Stephanie for taking the time out to write us such a kind review! We very much appreciate you and your business. Thank you for choosing The Mold guy for your Basement mold removal! Kay & Brittany & your Mold team

0/10

I called Bosco to fix a problem with the vents. There was limited air coming out of some vents in the living room, and the room was cold. They came, charged a diagnostic fee, but wanted to charge me 109 to clean the furnace, 109 to clean the EAC, 53 service call, 350 for a camera fee that they would have to come back for, plus whatever extra labour afterwards. This is all BEFORE taxes. Over $700 and no sign of the problem being fixed, because "the furnace and the vents were completely different issues". Very unsatisfied. Needless to say I did not get them to do any work on my house. I went with another company and got quoted for less than half of what Bosco was charging me. I was still required to pay Bosco $53 for the service call.

Approximate cost of services:
$53.00
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Company Response

Hi Stephanie. I am sorry about your experience. Since the that time, Bosco Home Services is now under new management. The next time you have HVAC or plumbing needs, please consider calling us. Along with a coupon code for a discount for your trouble, you'll see the difference. Please ask for Melinda. Thank you for your feedback.

Bosco Home Services

10/10

I called Pestend after discovering that there was possibly a raccoon on my roof making all kinds of noises at night. Tony, an employee at Pestend, came the same day and installed a one way door. He was very friendly and reassuring. His professionalism and knowledge on the matter left us at ease knowing our problem was fixed and we have been able to get a good nights rest ever since. Thank you for your services! You are in my contacts for any future issues, and recommendations!

Approximate cost of services:
$299.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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