cw foster from East Gwillimbury

A WONDERFUL EXPERIENCE! NEW ORILLIA COMPANY (WHOSE NAME IM NOT ALLOWED TO MENTION IN THIS REVIEW) This company provided extremely prompt, highly professional, service at a very fair price. The technician drove all the way from Orillia (in cottage traffic) to my house just north of Newmarket. He tightened 4 wing nuts holding my new antenna to the mast it was improperly mounted on. This work was necessitated by the horrible experience described below. AN UNBELIEVABLY HORRIBLE EXPERIENCE! DR ANTENNA Last September, I hired Dr. Antenna to remove a damaged antenna and rotor from my existing tower and install a new antenna and pre-amp. The total cost was $841.85. On November 7th, I emailed Dr. Antenna to advise that the antenna had rotated nearly 180 degrees and was now pointing north instead of south. Dr. Antenna responded that he would be in the area that week to correct the problem (likely loose bolts his helpers had missed). I wrote him again on November 15th. He never showed. Winter arrived so I waited until spring to remind him of my warranty claim. I wrote him on May 13th and received another promise that he failed to honour. All told, since May 13th, Ive written Dr. Antenna 5 times to get my antenna fixed. I finally told him I would find someone else and look to him to cover the costs, whatever they were. On June 1st, he responded: I dont think you have the time or the energy to take me to small claims court for this so its probably best if I just come and do it. Having heard nothing further, I hired the new Orillia company. They fixed my antenna on June 12th. Note to Dr. Antenna: I took the George Brown College Paralegal course shortly after I retired. I have the time, knowledge and energy to pursue this as a matter of principle. Your business ethics are atrocious!

CAN-CRO Review These people do much more than just eaves troughs. Not only did they install 6 inch seamless eaves troughs with gutter guards, they plugged any holes by the roof and gables that birds had been using for nesting. They also made a chimney cap for my chimney. The original masonry top was in serious need of repair. I am most impressed with their professionalism and workmanship. I live near the company and have seen their equipment at numerous commercial and residential jobs in our area over many years. They have also done some small repairs for me in the past. For these reasons, I did not bother with competitive quotes as I already knew they have an excellent reputation. I was far more concerned about getting a top quality job than possibly saving a few pennies. They didn’t disappoint me! The job was extremely well done and the price very fair. I have no hesitation recommending this company.

Chris is the third antenna installer I contacted to do this work. The first one, who claims to have been in the business most of his life, did everything he could to dissuade me from installing an antenna he was not familiar with even though I had provided him with all the manufacturer's technical literature and pictures of my existing antenna and tower. Finally after numerous emails he simply backed out and refused to do the work. The second contractor I found was also familiar with my location and had numerous years in the business. At the last minute, he advised that he had hurt his knee and would not be climbing any towers any time soon. Christopher was a real breath of fresh air! He had no problem in agreeing to take on the work as long as I acknowledged that he would not guarantee the performance of my "customer supplied antenna". To make this long story short, Chris arrived yesterday (the July 1st holiday) with his wife and did an incredibly professional job in removing my old antenna and pre-amp and installing my new antenna. His cost, on a time and materials basis, was significantly lower than I had anticipated and is entirely fair. This is the third time I have had work done on this antenna tower over the last 25+ years. Christopher was, by far, the best equipped, most professional person who has climbed my tower to install an antenna. I have absolutely no hesitation in recommending him for this type of job. I am located in a deep fringe area. My old deep fringe yagi antenna did a pretty good job until the pre-amp died. The new antenna is even better. The total number of Channels I now get, including sub channels is 36. This is 10 more than with the previous antenna when it was working.

I called Wednesday afternoon and they were there Thursday morning as promised. Their technician made a difficult job look easy. That was the second time I used Dodds to fix a broken door. On the first occasion, I first called a more local company. They said they didn't have the parts to fix the broken spring on my Stanley Door. That resulted in my first call to Dodds. They replaced the broken spring while I was at work - I just left one of the garage doors open for them to gain access and gave them my credit card over the phone. I only wish all service companies were even 75% as good as Dodds. Both my experiences with Dodds have been excellent!