John F from Toronto

It was our pleasure to work, once again, with Tom. He does an amazing job of staining and refinishing floors and continues to delight us with his service and the quality of his work. We would not hesitate to recommend Tom. He has enabled us to enjoy our very old hardwood floors and to maintain our newer floors. Tom is a great craftsman.

After calling a number of repair shops, I called Vince on the recommendation of a friend. Unlike the others, Vince gave me straight-up advice over the phone and then agreed to come out within two hours, same day. He quickly diagnosed the issue with my washer and we discussed possible solutions, all of which were too costly based on the age of the machine. Rather than trying to make money off of a costly repair, Vince was honest and said to leave it until the washer finally stopped working and to live with a temporary solution. He was fast, thorough and courteous. He is now in my Contacts list for future repairs.

We were very satisfied with the work done by FloorsDirect out of the Thornhill location. Their estimators are excellent and provided good advice on how to work within our condo. The price and the product were within our budget and the finished result is beautiful. We were not convinced to do all the floors in the condo at the outset and started with living and dining rooms. The finished result was so lovely and opened up the condo to such an extent that we asked Floors Direct to do the two bedrooms. The installers were professional and very neat and did a great job working within tight spaces and respecting the condo policies. We are very happy with the completed project.

This was our first experience with Red Bins and it won't be our last! They were terrific to deal with on the phone, especially Bella. We had some special requests as the homeowner is a senior and they were very accommodating of her needs, especially as this was a fairly small job. We highly recommend Red Bins for waste disposal.