Flo Israel from Toronto

Despite excellent performance in the past, this roofer punched 4 holes, and chipped the wood off an additional 20 locations in my carport roof during a recent roof replacement. They offered to touch up the affected areas if I provided the paint, which I did, but ended up having to repaint the underside of the carport roof at my expense, as the touched up areas didn't match the original colour (despite computer matching at the paint store)No repairs were offered or made to the holes. This firm is now using using "contract`` staff and provides little quality control. Do NOT hire.

Called Plumbers Direct to repair a leaking toilet tank and to replace a hard-to-turn water shut-off valve. By the time I was contacted, I had already purchased the replacement part, but agreed to a charge of $198 + HST for installation and valve replacement. Staff were courteous and performed the work (with an additional $20 for flexible supply tubing). Upon completion the toilet started leaking on the other side from the tank-to-seat bolt. Rather than undertake the repair, (which I later performed by installing a 90 cent washer, Peter tried to talk me into a $1000 2 piece toilet replacement, Very irresponsible to leave me with a leaking toilet, and unprofessional, not to confirm the actual problem