Securtek stinks. Their customer service is poor and they give you run around. Find another company to monitor your home. The keep calling to do alarm test. When I return the calls they say they need a password, which btw we never had when we set it up. So today I tell them I'll try it when I get home from work they agree. I call the guy says needs password, I tell him don't have it. He says well it's usually your account number (which I left my recent bill in the office). This has been going on for 6 months, couldn't they just have told me that in first place instead of saying they can't help me without the password. So sick of them. Try another company
- Approximate cost of services:
- $350.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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