Chris Jewell from Hamilton

My experience dealing with Stephen from Integrated Clean Air Services from my initial tel. consultation to the actual duct cleaning was impressive and most commendable. Stephen was very personable and accommodating to work with, providing above average and professional customer service, an area which I work in and can speak to. He is very knowledgeable & an expert in his field, who explains the facts at a level that is easy to understand and thus allows one to make informed decisions about the process and one’s needs. Fast yet efficient, he didn’t waste time – would highly recommend him over past services that we have used and will use again.

All the Best Paving does deliver the Best! We've had our driveway replaced a # of times over 30 years and have never been so satisfied with the work that was completed as this time. From the initial quote request call to the project completion, all the staff were positive, professional, attentive to our needs and quick with follow up. Jim Case came to our home a couple of times and listened to our evolving needs. He provided invaluable feedback and shared his expertise and recommendation in terms that were easily understood. Although it is a small company with a long history in the Hamilton area, we were pleased to receive a quote that was a fair price and in fact it was less expensive than the other paving companies that also quoted. The quality of their workmanship and service surpassed our expectations. Tiago and his knowledgeable and well qualified staff worked hard, showed tremendous care and went above and beyond to insure that everything was done right. At one point, Tiago said to me that "he approached the project the same way (commitment and dedication) that he would if he was doing the job at this own home". All the installers were considerate and thorough and cleaned up better than other projects that we have had done! They all exceeded our expectations, ensuring value and quality for the job. Based on their work at our home, we are very pleased to recommend All the Best Paving Ltd. for any of your concrete or paving needs - you will be pleased!

In the summer I phoned Reliance to arrange for an Advisor to assess our current climate control needs since our existing high efficiency furnance was 20 + years & still working ok but possibly could be more energy efficient, to provide options and quotes so we could review the information and compare it with other providers and determine our next steps. Wow! what a positive experience. Our Home Comfort Advisor for Reliance, Scott Brenzil, was very professional, knowledgeable, and courteous in providing the highest level of customer service from the initial inquiry call, through the actual installation and the ongoing follow up inquiries. Scott determined the most appropriate equipment for our needs and took the time to explain, in simple language, the attractive & affordable pricing, current promos that were available and financing options offered through Reliance. He was patient and always responsive to the myriad of questions that we posed throughout and after the install. Once the decision was made, he assisted us with the arrangements for the installation, was on-site to ensure a smooth and timely install and provided great follow up to insure our satisfaction with both the product and the service, The install technicians were also very polite, well informed and great problem solvers in the retrofit to the existing duct work, new venting, etc. They used drop clothes and protective shoe coverings, answered all our questions, made sure we knew how to operate the equipment and thermostat before they left and removed all materials and even tidied up after themselves. Any questions after the install were handled quickly and effectively by the Reliance Call centre and followed up by Scott as well. Our only real challenge was with the Nest thermostat that was included - after multiple calls to Reliance and Nest, it was determined that the app was not supported by BlackBerry. Otherwise, we were pleased with the very professional, friendly and efficient service provided by Reliance and the outstanding commitment to customer care and follow up provided by our Advisor Scott Brenzil. Would definitely recommend Reliance for such work and their caring attention to the needs of homeowners.