Elizabeth from Edmonton

Alpha Exteriors did a replacement on my eavestroughs last week and I'm very impressed with the work and service. I wasn't sure if I would be purchasing new eaves for my garage as well, but Parm said he would honor the quote if I did it at a later date. They were VERY quick in coming out for the estimate and provided a thorough written copy. Parm explained everything to me and gave my honest advice. This will be a future rental property and I'm glad I went with Alpha Exteriors as they used quality materials and nudged me in the right direction to purchase the gutter-guards as well. The work was a little delayed, but that was due to the multiple heavy rainfalls we had, which Alpha Exteriors has zero control over. Also, Parm never said he will come on an exact date, which I actually appreciate as I find contractors set unrealistic expectations by giving an exact date as contract work changes from site to site. You can't get mad at these guys if they are delayed because of unexpected issues at another site. Parm notified me when they were coming, which I appreciate. Some contractors refuse to give you a head's up! I'm very impressed with this company and their level and quality of service. Plus, Parm even got a debit machine so I could pay with my credit card for points lol. I absolutely recommend Parm and his company to anyone looking for exterior work!!

I only started using Dr. Green this past year, but I'm pretty happy with them so far. They came to spray the weeds and I noticed that the weeds were not going away after two weeks. When I called Dr. Green back out they said they'd re-send their lawn care specialists with no argument, which was nice. I haven't been able to have a look at my lawn because of the snow, but I'm hoping it looks a lot healthier now. We've signed up for automatic service with Dr. Green so I'm hoping they can get my older lawn looking lush and beautiful in no time!

I was initially upset after my dealings with Neal, as my invoice was higher than quoted. There was extra work that needed to be completed, but after speaking with Neal on the phone I was under the impression that I wouldn't be paying for it. When I received my invoice I was very upset as there was extra labor on there. I let Neal know of my frustrations, but still paid the bill. After writing a negative review for Neal on this site he contacted me in hopes to improve my experience. I did have to wait a little while and remind Neal of his offer to come out, but he did end up coming out a few days ago and fully explained all of the extra work he had to do for my garage. I also believe he only charged me for an hour or two of extra labor when it took an extra four to do the work, so I appreciate that now. My experience with Neal began as a negative one but he worked to make it a positive one. I think he was just going through a busy, tough time with his company and I was really frustrated with contractors, so we just clashed. I'm not pretty happy with Neal (now) and would likely recommend him as he seems to actually care about his company and the work he does.