Catarina, Brampton

I purchased approximately 800 sq. ft. of refinished solid oak flooring and the staff was very helpful. The showroom was well laid out and there was someone at the counter at all times to answer my questions. I came back to pick up the material and they helped me load it onto my trailer. Quality was as expected and it's been good so far. I would purchase from them again.

I needed a whirlpool tub that was not in stock and the associate was very helpful in ordering a Mirolin brand which I believe is located in Toronto. It came as scheduled and was given a call when it arrived. I found the staff to be helpful and answered all questions. The cost was for the tub only, the material for the whole bathroom reno came to $8745.00 I would definitely shop at that location again.

I've used Brock Windows and Doors in the past and although I'm fairly handy I called them up again when my neighbour asked that I help them install there front door. I found Brock installer to be professional and where better equipped to handle the project than we were and they did a pro job. The $250.00 was for a single door and labour only as the price of the door isn't helpful when there are so many options out there. Andy.

I've purchased several items for the reno and although they don't know much about each item they sell they did try to help. Pricing was good but selection very low. It's hit and miss.

I purchased a kitchen renovation from Home Depot and found there free design service very helpful. Renovation took approximately 2 months and although there were problems it all worked out in the end.

I'm a repeat customer and when doing our 3rd bathroom reno I knew I could find the tile we liked. I found pricing a bit higher then the others, but were able to negotiate a better price. They delivered for free and helped unload.

I've been to this location before and found there pricing to be very competative. I returned couple weeks ago to find the pricing has gone up, but they had more of a selection this time. I purchase two Dewalt Hammer drills and several concrete drill bits. I found the staff to be very knowledgable as well as helpful. Not to many people in the store so I had the rep's compete attention. I would purchase from them again, although I may wait till they have a sale.

Found pricing online for unfinished solid oak 48" X 11" stair treads at around $25.00 each. I went to the Brampton location only to find they didn't have any in stock but the rep was more then willing to check stock of which they had no more in inventory. Based on the great price I decided to call the location near Hwy 400 and they told me they had over 100 pieces in stock. I went the next morning and was happy with the quaality with the one they had on display. I asked if they were all of the same quality and was told yes. I purchased over 20 of them only to find when I unloaded them at home that 25% were of much worse quality to the point I couldn't use them. I purchase more from Brampton lumber as the bull nose was the same but at a higher price.

Purchased a Mirolin whirlpool tub on sale for approximately $1300.00 but had to order it since it was not in stock. The lady sales rep, was very helpful and told us that it would take approximately 3-4 weeks for delivery and would call once the item was in. We received a call within that time period and they held the item for me till the weekend. I had a slight problem with the tub and called Mirolin direct and they sent me a replacement part no questions asked.

Dealer's rep showed up on time to review requirements. We were able to negotiate a price but only after a phone call to request written quote. Two installers showed up on time. Installation took 1.5 days and they were very professional and cleaned up site and removed all debris. I had requested a couple of changes which were implemented. The head tech demonstrated the thermostat to us upon completion of installation. I would have appreciated a demonstration of the furnace operation but will have to learn that by reading the manual. I am finding the furnace is quite loud coming off of setback but haven't yet identified the problem. Have recommended them to friends who are in the process of negotiating a price.

Dealt with Mike at Brampton Head office. Able to negotiate great price. Windows delivered on time. Mike called during installation to make sure everything was going well. Four window installers took approximately 1.5 days to install 14 windows. Upon arrival, installers laid down many floor coverings to protect our floors. They showed attention to detail and any concerns were resolved immediately. They made sure to vacuum repeatedly during installation and all debris was removed from site. We are happy with the quality of the windows and recommended them to our neighbour who has since also had them installed and is extremely happy. We have also recommended them to a friend and co-worker, one of whom is expecting installation in January and the other who already had them installed. The only concern we have is that we're now noticing a very small amount of condensation on the windows despite having installed a new high efficiency furnace and humidifier but don't necessarily attribute this to the installation or window quality. We will continue to monitor this issue and highly recommend Brock as well as John (the installer) and his crew.