Joanna

As soon as we heard 'the party' in our attic, I reached out to Mahamat (referred by friend). He booked the inspection ASAP and confirmed that squirrels and racoons had taken up residence, rent free, in our attic. The weather has not been on our side amd we had to wait for a few days to begin work (understandable as working on snowy/icy roof is not safe). While waiting for safer conditions, I messaged him almost daily about my fears! With each message I apologized profusely, he NEVER made me feel like I was bothering him, he actually thanked me for keeping him updated. He came out today and successfully (and safely) installed one way doors for our unwanted friends, and did some of the preventative work in -23 degrees weather! There is a bit more preventative work to complete, and no doubt it will be done soon. Thank you so much, Mahamat, for helping to keep me calm through, what I feel, horrific experience. I would recommend you to anyone that has to deal with wildlife in their home. 100% knowledgeable and great service.

:An alarm for the protection of my home and the people I love was and is very important to me. I decided to reach out to grand alarms (after doing a bit of research) to have them come and install a system for my home. Leo (our sales rep) provided my home with exactly what I was looking for. Bonus - we received 6 free months of monitoring! We always suggest grand alarms to our friends and family. I have been with them for quite some time now and the customer service remains at the same level as it was when I first signed with them. I don't feel like they put their existing customers on a back burner and only give "new" and "potential" customers the royalty treatment. It is always a pleasure speaking with the representatives. I have just recently renewed my contract - which proves I am still happy with the service! Thanks Grand Alarms!