Jeff from Toronto

Had numerous people provide me a quote to replace our furnace and A/C unit. Richard came in and gave me a high degree confidence and was also very cost competitive for the Lennox products they sold. The installation ultimatley went very smoothly and was completed as scheduled. Richard spent a lot of time educating me on everything and all the key features of the thermostat. For post install support, Richard has also been great. Following up to check in. They've also been very quick to respond when the thermostat sent out a service message after having a bit of trouble firing up for the first time in the fall.

We had Cohen and Master in to remove two trees. Richard was very responsive in getting us a quote and helping us through the process. The actual takedown team arrived on schedule and did a fantastic job. Both trees were in tight quarters, near buildings, fences, and overhead wires. They got both down in good time and with no damage. They also cleaned up really well, including removing all materials and tidying up saw dust. The only complaint was the recommended a replacement tree that wasn't on the City's approved list.