Cohen And Master Tree And Shrub Services

Tree Service
365A Wilson Ave Toronto ON M3H 1T3
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Tree Service
Cohen And Master Tree And Shrub Services
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84%

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Reviews for Cohen And Master Tree And Shrub Services

Average customer rating:
8.3 10 (19 reviews)

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ML from Old Toronto
ML from Old Toronto
3 reviews Toronto, ON
10/10

Excellent service & attitude

Very pleased with Cohen & Master Trees Services.
Professional, courteous administrative and sales staff.
The crew that arrived at my home were ISA certified arborists. They were very careful and meticulous with removal of the trees and did a spotless clean up. The crew had a friendly and warm attitude a sign of a well managed company............... happy employees!!!
I miss the large trees but had no choice but to remove them. I will call on Cohen & Master to plant new trees, more suitable to the environment of my backyard.

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CJ McMurray from East York
CJ McMurray from East York
5 reviews Toronto, ON
10/10

You get what you pay for

We have a tree that 3 other arborists advised us to remove as it had 'girdling tree roots' and would choke itself to death. Tomas Cohen was my 4th opinion who said not to cut it down. Seven years later, the tree is still strong and shading our home, although the segments that were already ailing 7 years ago did not survive. We had the crew remove the dead wood from the tree this November, along with the removal of two ash trees on the property that succumbed to Emerald ash borers, and the trim of a maple. The office staff communicated precisely when to expect their crew, and they showed up on time. They are outfitted with the appropriate tools to do the job safely and efficiently. The crew were friendly, approachable, fast, efficient, and fastidious in cleaning the yard after completing their work. Payment is made online, not to the crew. They are not the cheapest option, but clearly the most professional arborists we've had visit our property. I would not hesitate to hire them again!

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Ronnie from Toronto
Ronnie from Toronto
12 reviews Toronto, ON
10/10

Tree Services

We had 2 large trees VERY close to our house and when we bought the house the inspector did note that the trees had a very high risk of cracking the foundation and causing other issues to the house. We did not do anything right away but after being in the house for just over 3 years we did notice a lot of cracking to the house brick close to the trees and the walkway was completely lifted and cracking very badly. We called Cohen & Master and they came to inspect the trees and after investigating we decided to sent a request to the city requesting the permits to remove the 2 trees. The city approved the removal and granted the permits. Cohen & Master booked the removal with us and as it turned out it was on a day where the weather was quite fierce with constant snow and frigid temperatures. They did an amazing job fighting through the fierce weather conditions and got the two trees down without incident. We really appreciate their efforts and professionalism. Cohen & Master always do a great job caring for our trees (annual check-ups and maintenance), they always want what is best for the trees and we appreciate all that they do to keep our trees healthy and happy. Thank you Cohen & Master !

1 of 1 people found this review helpful.
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lkorson202@rogers.com from Thornhill
L. 2.
9 reviews Markham, ON
10/10

A Project Well Done!

The project consisted of the pruning and maintenance of various shrubs and trees on our property. Following the expedient and friendly assessment and quoting process, the crew showed up on time and performed their work in a very professional and courteous manner. As such, we have a neater back and front yards, thereby allowing for more sunlight on to the property. Thanks, C&M!

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Jennifer in Toronto
Jennifer in Toronto
1 review Toronto, ON
10/10

Tree Pruning

Very professional and knowledgeable. Very pleased with the end result. I would highly recommend them and will use them again.

They were very tidy and a pleasure to deal with.

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Private User
Private User
Private User reviews Toronto, ON
10/10

tree pruning

I have hired this company twice and both times was very pleased. They always arrived on time, worked very hard, did fine work, cleaned up after themselves and were very pleasant.

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AB from Toronto
AB from Toronto
2 reviews Toronto, ON
2/10

Tree services

I paid to have my tree pruned and fertilized. Although I agree and was happy with the pruning, the fertilizing which this company recommended has resulted in my once healthy tree looking pretty bad now. I don't believe this company and Andrew knew what they were doing as they have only succeeded in my tree looking now like it's dying. Not only a waste of money but destruction of a beautiful tree. Definitely would NOT recommend this company.

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Company Response

Good afternoon,

Thank you for your feedback. We're sorry to hear that your tree is not looking well. We have never had an issue with our fertilizer causing damage to a tree before. We would love for you to reach out to us and discuss the situation further. Andrew has not been with the company for over a year, but we have other certified arborists standing by who would love to take a look at the tree and see how we may be of assistance.

Private User
Private User
Private User reviews Toronto, ON
1/10

Cedar Hedge

We live on a small lot in midtown Toronto and have hired C&M three times to trim a cedar hedge in our backyard. The first time two times (managed by the owner) they provided a large crew and did a good job. The third experience (managed by Richard) was very different - only one arborist showed up to do the work along with a clean up helper. Gas leaked onto our lawn from their trimmer causing burn spots, but they denied responsibility. Willing to give them another chance, we called to request a quote. Initially they said they would come out to quote. However, hours later we received an email indicating we were unprofitable customers and that the price was increasing from $560 to $915. For one person, our hedge takes 4-5 hours to trim. Needless to say they must pay their employees well! We contacted the owner who said he would look into it, but over a week later he has yet to respond. Like another reviewer said C&M is likely only interested in big customers like the City of Toronto at this point. Thankfully, we have found someone very nice to do our hedge this year and the quote was $300.

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Company Response

Good afternoon,

Thank you so much for your feedback. We are sorry to learn that your experience did meet your expectations, we deeply apologize for the inconveniences you faced.

Your feedback is very valuable and we will work on the opportunity areas you show.

Thank you and kind regards,

Cohen & Master

moonstruck from Toronto
moonstruck from Toronto
7 reviews Old Toronto, ON
10/10

tree pruning and trimming

After reading a couple of reviews about Cohen and Master, I called to make an appointment. I got a call back within a couple of hours, and made a date for someone to come to my home for an estimate. The appointment was for 4:00, I came home at 3:55. Geoff was already there! Very pleased.
Our backyard was being taken over by this huge overgrown tree.
The conversation with Geoff was informative, and very understandable. I knew exactly what they would do.
I had made a few other calls to other companies, and I had no response from two of them. And the third didn't sound interested.
The tree was completely transformed this week. Not one bit of clean up was left for us to do. Thank you to Geoff and the team for an outstanding job. The price is about the same as I paid to have the tree done 12 years ago, by another company.

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Anonymous i.
Anonymous i.
10 reviews Toronto, ON
10/10

Beautiful reshaping of old tree

I had an old overgrown Russian Olive tree that had taken over much of my back yard. It looked like such a week I thought it should come down. Cohen and Master suggested that I could reshape the tree into something I would enjoy and -- working with me -- they did do that. It looks beautiful and I now have a lovely focal point for my yard. All the technicians and staff were very pleasnat to work with. A very good experience.

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More about Cohen And Master Tree And Shrub Services

Cohen & Master is an exceptional team of arborists. We have ISA Members and certified arborists on staff. We specialize in tree care and shrub maintenance within the urban environment. Wether it be tree removal or pruning, we are fervently dedicated to our clients’ arboricultural needs. Located in Toronto, we ...
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