Reviews

0/10

Continuous problem with our 2yr old AC unit and Reliance couldn’t bother to fix it or provide any solution. Continues to charge us and now wants to sell us a new machine to increase monthly fee.

Approximate cost of services:
$800.00
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Company Response

I am sorry to hear you had a troubling experience. If you require assistance please email me with your account details at gwillson@reliancecomfort.com - Gemma

10/10

I have used Tip Top Trough for over 4 different jobs now. Every time they were superb. They are competitive in their pricing, very responsive to email/phone call and just overall professional in what they do. They not only do the job properly but at the end they will provide an inspection report letting you know areas that may need further fixing. All in all, I am extremely happy with their service.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for choosing Tip Top Trough on numerous occasions and we are extremely happy to hear that you have been satisfied with the work each and every time. We hope you keep us in mind the next time you require our services.

Tip Top Trough

10/10

We had to replace our broken washer. Originally, we thought we had to buy a new dryer because the old one cannot be stacked with the new washer. When Nick came to install the machine, we quickly realized the new units were too tall for our ceiling. He came up with a solution to install them on either side of the sink. This solved our problem AND we didn't need to have a new dryer. We were able to return the dryer and get money back. Nick was professional, on-time and very responsive. I would not hesitate to work with him again.

Approximate cost of services:
$350.00
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