Belinda

I turned off our AC earlier this week due to the cooler temperatures. When it got hot again yesterday, I turned it back on only to realize no cold air was coming through the vents. The AC unit was also completely silent. I contacted Glors Heating & Air Conditioning this afternoon and a technician came by about 2 hours later. The technician, Bryce, was polite, professional, and very thorough with diagnosing the issue. It was determined that part of the contactor had burnt out and needed to be replaced. I cannot recommend this company enough for its reasonable pricing, and being prompt and accommodating.

We've had our windows on the main and second floors for over 20 years and the patio and front doors were still the original ones from over 35 years ago. We were in need of getting them replaced as almost all of them had air leaks. There was even water damage to some walls due to heavy condensation. Our salesman, Erik Dipoce, thoroughly introduced and explained the selection of products we could choose from and gave us our estimate. When we decided to go ahead with the project, he also explained the installation process to us in detail. We got our doors and windows installed on Monday and Tuesday from this past week (November 19 & 20) by Simon and his crew. They were courteous, answered all our questions, and showed us how to operate our new casement windows and patio door (which came with mini blinds). Overall, we are satisfied and will definitely recommend Casa Bella to friends and family.

A side of our eavestrough came loose during the winter storm that occurred last week. We contacted a few companies and Armstrong & Nelson was the first to reply. An arrangement was made for a tech to come out and assess the problem and provide an estimate on Thursday (which is tomorrow). The tech named Sam actually came by today as he said he was in the neighbourhood. He was friendly, polite, and explained everything that needed to be done as well as the cost. We went ahead with the repair and are pleased with the service. If there are any future issues with our eavestrough, we will be contacting Armstrong & Nelson again without hesitation.

We've used Superior Air Duct Cleaning twice in the past and we called again two weeks ago to schedule an appointment. Our appointment window was between 2 PM - 5 PM yesterday and Luke and Mike came by shortly after 2. Both gentlemen were professional and courteous and explained the cleaning process step-by-step. Once again, we are very pleased with the service and results. It's hard not to recommend this company.

It actually took us several months to get everything done since we were switching our carpeted stairs to hardwood. We contacted Architectural Iron Work in October (2013) through e-mail and worked with Asad's wife, Maryam, who is the office manager in getting everything set up and ready for install. She is extremely easy to work with and very polite and pleasant. Asad and his installers are also very friendly and polite. Our hardwood installation was finished in early December but due to uncontrollable circumstances, the in-home measurement wasn't done until early January. In the end, the railings were installed yesterday (Feb 4, 2014) and we are pleased how they came out. We are especially happy with the removable piece that covered the edges of the pie-shaped pieces of the stairs because it will allow for easier movement when moving furniture and such. We thank Asad for taking that particular area of our staircase into consideration. We are deducting 1 star for the following: Along the way, there seemed to be a slight misunderstanding or miscommunication which may have been in error in my part since I wasn't sure of the procedures for in-home measurements. What happened was that after we received our install date for the hardwood flooring, I relayed that fact to Maryam but I didn't specify when it would be because I didn't figure it was necessary. An appointment for the final measurements for the railings was made in the meantime but when Asad arrived, he didn't seem to know whether or not we were looking for indoor or outdoor railings. What's more was that we were told that the measurements couldn't be taken until the hardwood was installed. We were concerned about having no railing for several weeks and was given no alternative or suggestions for a temporary railing (which our hardwood installer did for us out of safety concerns). I feel that Asad's unnecessary trip could have been avoided had I received a friendly reminder that, if changing from carpet to hardwood, measurements couldn't be done until the change was complete. And it would have been appreciated if, even if it wasn't something the company could do, we could have been pointed in the right direction of having some temporary railings put in while we waited for the final product. Aside from this, we are satisfied with our experience with Architectural Iron Work and would recommend them to family and friends.

On Wednesday (June 20), we contacted a few heating & cooling services through HomeStars looking to book an appointment to have a technician come out and take a look at our furnace as water was coming out of it whenever the A/C was running. The next day, Richard called stating that he could fit us in for Friday. However, things worked out even better and we ended up with a noon appointment on the same day instead! (Note: CoreTemp was the only company that got back to us.) Richard and a tech showed up at our home around 11:45 AM. They were very friendly and courteous and rectified the problem with our furnace quickly. (It turned out to be an issue with the drain being clogged.) We are extremely pleased with CoreTemp and would definitely use their services again. Highly recommended.