I felt very comfortable with Kason and Dave working in my house! They were very respectful, knowledgable and I trusted them! They did a great job and I would recommend them 100%. They were also very clean and responded to any issues I had immediately. I also hired this company to so the HVAC in my home and was a little disappointed. Willie came in and did a quote for all the work needing to be done in the house. He found lots of stuff that I needed to "update" because they weren't up to code anymore but he never thought about a dryer vent in the new laundry room??? I trusted that something so obvious (to someone in his line if work) would be picked up on, but it wasn't until I was painting the new laundry room when I though... Hey... How the heck does my dryer vent? Now I have to pay them more money to come back in, and I also have to pay more for drywall repairs, painting, ceiling texture ect. I know this is something I should have picked up on before now, I guess I'm just left feeling like he made such an effort to find little things that I had to pay for, but didn't find something super obvious that is a major headache for me in the end.
- Company Response
Thank you in advance for your review. From what I can see in your review, it looks like we fell short of your expectations. I would like for some way to help rectify that for you. Please call me directly at our office 403-282-1010. I personally promise to give you my full attention and try to come to a resolve on this matter. Looking forward to working with you to complete your project. Best regards. Mark Coffin. Service Manager.