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Knight Plumbing, Heating And Air Conditioning Ltd
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94%

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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1105 reviews)

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Cory
Cory
0 reviews Calgary, AB
10/10

Furnace installation

Andy and Nick showed up on time and installed my new furnace. They were both polite and showed me the progress of work they had done.
I really couldn't have asked for any better service or nicer guys to do the work. I would highly recommend Knight Plumbing & Heating to anyone looking for some great work to be done.

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djbmtr
djbmtr
1 review Calgary, AB
9/10

Hot water tank replacement

Technician made prompt contact and arrived when he said he would. Hot water tank replacement was done well and took approximately 1.5 hours.
Removal of old tank left track marks on carpet due to leakage of old tank.
Overall, very satisfied except for track marks left, tank installation went smoothly and technician was friendly and professional.
Tank worked shortly after installation. I am overall satisfied.

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Company Response

Thank you very much for the review. We appreciate your feedback and I will be sure to pass this on to our entire Service Team here at Knight. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards.

J in Maple Ridge
J in Maple Ridge
1 review Maple Ridge, BC
10/10

Bathroom

Very friendly staff to work with, both making an appointment and the plumber who arrived. Called in advance as promised and arrived on time. Friendly, knowledgeable, answered my concerns and were in and out in no time, very efficient. Wouldn’t hesitate to use them again.

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Company Response

Thank you very much for taking the time to share your recent experience with Knight. We strive on every call to exceed our client's expectations. I will be making sure that your comments are shared with our entire Service Team here at Knight. Please call us anytime we can be of assistance to you. Thanks again and hope you have a marvelous day. Best Regards.

Felix
Felix
1 review Calgary, AB
10/10

Furnace Troubleshooting and Repair

I had Tony diagnosed my furnace problem. He and his co-worker arrived on time, inspected the furnace thoroughly, even including checking intake and outlet pipes from outside. Tony identified the blocked drain line quickly, which was the root cause of furnace failure. After fixed the problem, he also checked other parts of the furnace to make sure no other potential issues. I’ve been observing my furnace for three weeks after the repair, noticed my furnace running more effectively and quieter. I’m very satisfied with the service provided by Knight Plumbing, and will definitely use their service again.

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Company Response

Thank you so much for taking the time to share your recent service visit with one of our "Knights" Tony. I will be sure to pass your comments on to him and also share them with our entire Service Team. We appreciate you choosing Knight and hope we will be your first call in the future if you ever need assistance. Thanks again and hope you have a marvelous day. Best Regards.

Dale McCarthy
Dale McCarthy
3 reviews Calgary, AB
0/10

HE Furnace Installation

Furnace installation was messy, incorrect, and incomplete. Installers said it would take the whole day, but they were gone at mid-day. My neighbours were asking why there were plumbing trucks outside my house with two guys smoking in it…..
Was pressured into paying when they promised to return to fix the several deficiencies. They did not.
After calling for several days, I threatened to cancel,payment, and I finally got Knight Plumbing’s attention.
I do not feel that I was treated as a valued customer. I followed their payment schedule, but they did not show me any consideration until I threatened action.
They still have to install AC at my place in the spring, and to say I am worried about this would be an understatement. They have not failed to disappoint on several levels

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Company Response

Good morning Dale, Our service technicians do not smoke on any customers property so that is why the techs sit in their trucks having their smoke breaks. We have review the service calls from the install, we installed the new furnace on Dec 6th, on Dec 8th we had the email from you come to the office, our supervisor was not in that date so on his next working date he call and went over the service call Dec 10th. On Dec 14th we were back at the home correcting the errors that took place on the install. I do thank you for bringing this to our attention we are always working to better our techs and company and without honest reviews we can't continue to grow. I am truly sorry for the experience and hope you accept our apology. Thank you again for allowing us to look into your concern and correct it. Best Regards.

Private User
Private User
Private User reviews Calgary, AB
10/10

kitchen sink installation

Dan was the Knight's technician - he was friendly, prompt, knowledgeable, and did a great job installing my kitchen sink. He also gave me tips how to keep my pipes clear with some friendly bacteria mix to put down the drain periodically.

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Company Response

Thank you very much for taking the time to share your recent Service visit here on HomeStars. We appreciate your feedback and look forward to assisting you in the future if you ever need us. Thanks again and hope you have a fantastic day. Best Regards.

Private User
Private User
Private User reviews Calgary, AB
10/10

furnace and duct cleaning and maintenance

Katherine and her co-worker arrived promptly, and were courteous and considerate. They were careful moving the necessary equipment into the house, and did a very thorough job. They completed the job in the time that was estimated. I will hire them again.

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Company Response

Thank you very much for sharing your recent Service Visit here on HomeStars. I will make sure Catherine see's your comments and will also share them with our entire Service Team. Please call us anytime you need our assistance. Thanks again and hope you have a wonderful day. Best Regards.

Plum
Plum
0 reviews Calgary, AB
10/10

Bathroom Infill valve

I purchased a new infill valve thinking I could do the job myself but chickened out and called Knight Plumbing. Josh and a journeyman arrived and the job was done in very little time. I appreciated the way Josh explained the process and the costs plus the complimentary inspection throughout the house. Excellent service and cost less than expected which does not happen much these days. Have already recommended Knight Plumbing to 3 friends. Thank you and Merry Christmas.

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Company Response

Thank you very much for taking the time to share your recent Service visit here on HomeStars. We appreciate your feedback and look forward to assisting you in the future if you ever need us. Thanks again and hope you have a fantastic day. Best Regards

Kevin in Calgary
Kevin in Calgary
1 review Calgary, AB
10/10

Hot water circulating pump replacement

Our hot water circulating pump had quit and we had no hot water. Knight's plumbing was responsive to my request for service and accommodated our more immediate need. They were timely in arriving, provided a reasonable quote and had all of the materials needed to do the job upon arrival. Dave did a quality job and also made a few recommendations of things that I can do myself to save money down the road. Overall, a very positive experience.

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Company Response

Thank you for taking the time to post your recent Service visit and repair. I will be sure to pass your comments on to Dave and also share with our entire Service Team. We appreciate you trusting and choosing Knight for your home needs. Please call us anytime we can be of assistance to you and your home. Thanks again and hope you have a marvelous day. Best Regards.

Private User
Private User
Private User reviews Calgary, AB
10/10

New furnace

Knight's technicians inspected and diagnosed problems with my furnace and thoroughly explained solutions and options. The new furnace was installed quickly and efficiently and the old furnace and garbage cleaned up and removed. Knight Plumbing also replaced a hot water tank for me this year. Their technicians are well trained, professional and personable. I will continue to use them for my plumbing and heating needs.

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Company Response

Thank you very much for taking the time to share your recent experience with Knight. We strive on every job to exceed our client's expectations. I will be making sure that your comments are shared with our entire team. Please call us anytime we can be of assistance to you. Thanks again and hope you have an awesome day. Best Regards.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

We strive to deliver the highest standards in service excellence. We provide the best technicians, customer service, advisors, warranties, and products in the industry. At Knight we care. That's why we promise to do what it takes to make you happy! When you call Knight, you will be greeted by a friendly and knowledgeable person ready to set up an appointment, often for the very same day you call. We will send an experienced service professional to your home who will not only solve your plumbing, heating or air conditioning problem, but also brighten up your day. You will be given a price that is fair, and we'll present it to you before we start the job. Most importantly, we will stand behind our work. That is our promise to you, and if we fail to completely satisfy you, we'll happily work with you until we do.

CATEGORIES
Plumbing, Heating & Air Conditioning, Duct Cleaning, and Solar Panels
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto, Hot Water Heating: Rheem, Bradford White, Navien, Noritz,
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
http://www.knightplumbing.ca
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Debit and All Major Credit Cards
MEMBERSHIPS
Knight Preferred Membership
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
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