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Knight Plumbing, Heating And Air Conditioning Ltd
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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1302 reviews)

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Philip in Medicine Hat
Philip in Medicine Hat
4 reviews Calgary, AB
10/10

Furnace, HEPA, humidifier maintenance

Tony provided excellent maintenance service on all the units. furnace, HEPA and humidifier. Very professional, efficient, timely and personable.

Approximate cost of services:
$819.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Replaced faulty furnace control panel

Igor debugged the problem and ordered a new controller / thermostat for our furnace. He also showed me how to bypass the controller while waiting for delivery of the replacement part.

He installed the new controller and tested it. He also hooked in our humidifier so we can control that from our central thermostat as well.

So many thanks for the excellent work Igor.

Approximate cost of services:
$750.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Replace Bathroom Sink Faucet

Punctual, efficient, thorough removal and installation of a new bathroom sink faucet by Chris B. & Catherine. Would use Knight's Plumbing again.

Approximate cost of services:
$300.00
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Rob in Calgary
Rob in Calgary
1 review Calgary, AB
0/10

Single Handle Kitchen Faucet / Toilet Flush Valve Replacement

My job was farmed out to a third party plumber which is fine, however they didn't respect the 2 hour service window I was promised by Knight Plumbing, they didn't show up and they didn't call. When I called Knight Plumbing I was told it was a crazy day but I was next on the list, but they couldn't tell me at what time.?
When the plumber finally called I was told it was in my best interest to go and by the faucet myself, single handle faucets are 1 size fits all, call back for an appointment to have it installed. Makes sense except why would you make your customer sit at home and wait for a plumber to call ? Why couldn't your booking agent provide this direction? If you're going to farm out your jobs to a third party make sure they respect your customers assigned timeline. I bought the faucet but based on poor customer service I am looking at having it installed by a reputable competitor.

Approximate cost of services:
$550.00
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Company Response

Good day Rob,
I have had a chance to look into your concerns, Derek is our service technician that day he is one of our service techs as we never send out 3rd parties as we don't use contractors. The faucet you were looking for is not a standard faucet, you mentioned to the service tech that your spouse was looking for a swan neck faucet that is not common and is not always available. Our CSR's are not service technicians and it was not advised at the time of booking that this kind of faucet that you were looking for. We do carry a lot of product but faucets like that are not standard so this would have been considered special ordered product. We do not guarantee times with customers as previous service calls can take longer then normal and that is why we provide a 30 minute courtesy call prior to arrival. Take care and have a great day, Knight team

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace repair

We had some moisture from the flue collar in our furnace that was causing the cabinet to rust. Tony was friendly, professional and prompt - he is a great communicator with excellent people skills. Tony discussed a few options and never tried to up-sell or instil worry. Knight will be my go-to moving forward - their knowledge, honesty and integrity are appreciated.

Approximate cost of services:
$175.00
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Company Response

Thank you very much for the review. We appreciate your feedback and I will be sure to pass this on to our entire Service Team here at Knight. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards.

Bayne & Philippa Wagner
Bayne & Philippa Wagner
2 reviews Calgary, AB
10/10

Knight has never let us down

Weve worked with Tony and George a few times. Theyre both skilled, knowledgeable, and its always a pleasure having them in our home. Weve never been letdown by Knight and look forward continuing dealing with them well into the future.

Tony installed our air conditioner and conducted regular service on our property a few times, and George helped us choose a new furnace and came to our aid during the recent cold snap when things were not running at peak efficiency.

Wed be happy working with either one the next time we need service or assistance.

Approximate cost of services:
$350.00
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Company Response

Thank you very much for taking the time to share your recent Service visit here on HomeStars. We appreciate your feedback and look forward to assisting you in the future if you ever need us. Thanks again and hope you have a fantastic day. Best Regards.

Manuel
Manuel
0 reviews Calgary, AB
10/10

Tankless heater

Excellent service from start to end. I did not have to worry about anything and the technicians were all very friendly and punctual in all their work. I would highly recommend the company.

Approximate cost of services:
$7,000.00
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Company Response

Thank you very much for the review. We appreciate your feedback and I will be sure to pass this on to our entire Service Team here at Knight. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards.

June
June
1 review Calgary, AB
10/10

Heating

Did not wait long for Tony to come after calling for service. After checking that we needed to replace a part, good thing he had one on hand. Heating is working immediately after he left and did not have to wait for hours/days to fix the issue.

Approximate cost of services:
$480.00
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Company Response

Thank you, June, for sharing your new install here on HomeStars. We appreciate your feedback and I have passed your comments on to all those involved with your new install. Please call us anytime we can be of assistance in the future. Thanks again and hope you have many winters of warmth in your home. Best Regards.

Steve in Calgary
Steve in Calgary
2 reviews Calgary, AB
10/10

Bathroom Faucet Replacement

Dave came to my house this past Monday to help remove an old bathroom faucet. Dave was friendly, on time and very informative. He advised me of additional work that will require my attention in the coming months. Dave was really clean with his work, leaving my bathroom immaculate after he was done the new install. I always call Knight for my furnace and plumbing needs and you should too!

Approximate cost of services:
$428.00
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Company Response

Thank you very much for the review. We appreciate your feedback and I will be sure to pass this on to our entire Service Team here at Knight. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards.

Private User
Private User
Private User reviews Calgary, AB
10/10

Service

Brad and Mark were very efficient and friendly. Would highly recommend their services. Knight is our trusted provider for our plumbing needs.

Approximate cost of services:
$250.00
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Company Response

Thank you for sharing your recent Service visit. It was a pleasure to assist you. Please call us anytime you need our assistance. Thanks again and hope you have a wonderful day. Best Regards

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

We strive to deliver the highest standards in service excellence. We provide the best technicians, customer service, advisors, warranties, and products in the industry. At Knight we care. That's why we promise to do what it takes to make you happy! When you call Knight, you will be greeted by a friendly and knowledgeable person ready to set up an appointment, often for the very same day you call. We will send an experienced service professional to your home who will not only solve your plumbing, heating or air conditioning problem, but also brighten up your day. You will be given a price that is fair, and we'll present it to you before we start the job. Most importantly, we will stand behind our work. That is our promise to you, and if we fail to completely satisfy you, we'll happily work with you until we do.

CATEGORIES
Plumbing, Heating & Air Conditioning, Duct Cleaning, and Solar Panels
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto, Hot Water Heating: Rheem, Bradford White, Navien, Noritz,
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
http://www.knightplumbing.ca
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Debit and All Major Credit Cards
MEMBERSHIPS
Knight Preferred Membership
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
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