Look at the photos below. The right window is fine but the left window developed this film that you can barely see out of. We called Nordik and we were happy they were still honouring the warranty of Beverly Hills, a company they bought a few years ago. A year later, the window is still not fixed. They scheduled appointments on three separate occasions and on three separate days they did not show up. They did not even bother to call to cancel. As far as we are concerned their warranty doesnt really seem to exist. Fine if your windows are in good shape but good luck if they turn out to be defective.
- Approximate cost of services:
- Company Response
Hello Senwung, we can certainly understand your frustration after such a long wait that the service appointment was postponed. We did leave a voicemail with you when it became clear that we would not be able to keep this week's scheduled appointment and we are sorry that we did not connect one-on-one to deliver this news to you. We are fully committed to honouring all warranties including yours and we look forward to the successful restoration of your Beverly Hills window shortly.