Reviews

10/10

Based on Homestar reviews, I hired Val for the first time today and I was extremely impressed at how well he lived up to all of the rave reviews. By far, he is one of the best contractors I've ever hired. He was extremely patient, easy to communicate with, very meticulous and attentive to detail and very, very reliable. His professionalism extends to his honesty and his trustworthiness. He worked hard on my job, carrying heavy toilets without hesitation, and he worked very efficiently. He left a clean work area and made sure that I was 100% satisfied with the job before he completed the work. In the original consultation with Val, I had exchanged text messages with him before hiring him to ask about pricing and availability etc. He always responded quickly and politely and when he found out what I needed to have done, he took the time to refer me to excellent (less expensive) sources - this was before I even hired him. I found that to be very telling of what an honest and professional person he is. I will definitely hire Val again!

Approximate cost of services:
$500.00
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Company Response

Thank you so much

10/10

Javid was extremely honest, very thorough and an absolute pleasure to deal with. I highly recommend him for his excellent professionalism, dependability, and for reaching the highest standards of my expectations. I have an old central vacuum and it stopped turning on. I spoke to Javid over the phone at first, fully expecting him to tell me that I would need to replace it. However, he first suggested that it may simply need to be serviced. He was available within a short timeframe and indeed, he was able to replace a small part and fixed my old vacuum perfectly. I was very impressed that Javid carries his extra parts with him and brings them to the initial appointments, making his service convenient and efficient! He is very thorough in his diagnosis and fixing of the problem. Javid was so professional as he cleaned up the workspace, and even went the extra mile to detail my central vac. He even swept dust and cobwebs off of the walls surrounding the central vac. canister. I truly wish more service people were as great as Javid!

Approximate cost of services:
$160.00
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Company Response

Thank you

10/10

I am so glad that I hired Pro Appliance to fix my dishwasher. Everyone that I dealt with (such as the office staff as well as Matthew the repairman) was extremely professional, very courteous and most importantly, honest. From my initial call, which was returned very quickly, to the delightful sounds of my dishwasher working again, my experience with Pro Appliance was highly successful. Matthew was very knowledgeable, patient and explained every step of the process in detail. He arrived exactly on time, had an expertise in my brand of dishwasher (Bosch) and even offered suggestions as to how I can avoid having the same problem again. Matthew was very accommodating to my schedule and even offered to call ahead to confirm if our appointment was still convenient for me on the day of, which he did. All charges were discussed up front, there was no "up selling" and most importantly I feel as if the pricing was fair and valid. I will use Pro Appliance again in the future and I highly recommend them.

Approximate cost of services:
$375.00
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Company Response

Thank you for the outstanding review! Matthew and I sincerely appreciate your comments. Customers as yourself certainly make our job a pleasure.