Darsh from Ajax

Penguin Basements provided a professional and courteous service from the consultation/planning phase with Gerrard, the design selections with Amy Bray and throughout the project with Juliano Romagnuolo (our project manager who was always available for Q&As). The building team (trades) were experienced and skilled. They were hardworking and committed to our project. Although our project is not quite completed were are pleased with the work and finishes thus far. As new home owners some advice: always ask questions as details sometimes get missed by owners during the design and building phases. Here are some of our learned tips: budget (know your limit and always have a contingency - remember change orders cost you), spray foam insulation (which areas will be includes - there's minimum code vs what you may be expecting) vs regular insulation, stairs upgrades (will steps and landings both be finished with the same materials - don't forget hand rails) and lighting (LED vs Halogen pot lights - pros and cons, additional light fixtures).

We had issues with both hot and cold air flow throughout house. The front was warm in the winter or cold in the summer while the back was the opposite. The upper floors received low air flow regardless of how much we played with the vents and dampers. Victor discussed the process over the phone and came by to evaluate the air flow and found the issues within our HVAC system. He showed us his recordings and explained in detail how the sealing process worked and we proceeded with confidence. On the day, Victor and team arrived promptly and completed the sealing in the agreed time as there were no surprises in the vent system thankfully. Victor followed up a few weeks after and made a few more suggestions to increase the benefits of the sealed ducts. The air flow in our home has improved (we have the before and after readings of the air flow as proof - provided by Victor) and we feel more comfortable. The internal duct sealing in my opinion saves time and money. Aeroseal Tech (Victor and his team) did an awesome job for us. Thanks guys!

Install Crew: Fusion Heating & Air Conditioning Project: AC Install by Mark & Graeme Date: 21 June 2014 Excellent service. Arrived on time and were well prepared. Walked us through the install and answered every question at all point during the process. Very knowledgeable. Great attitudes, work ethic and were quite funny. Thanks Guys.