Reviews

0/10

Going back to AUG 4. Its now Oct 20- still no address sign. Advertised in Barrie, Price agreed on, script chosen, and Address Sign was ordered. Told 6 -8 weeks. At the 7 weeks mark I started to text to set a date since I had not heard from anyone. I have texted Tanya 3 or 4 separate instances now to check on status, and after excuse after excuse I still have no sign. Blames the installer "Mike". She sent a group text to assure all the buyers that the installer schedule was being firmed up for all outstanding installs a couple of weeks ago. My day was the following Wednesday= No show. Tanya's FB messenger was "not accepting emails" -I contacted her via Elite sign site asking for my money back. More excuses, more delays. Now a couple of weeks later, the Elite Sign FB page has been taken down. Her personal messenger is still not taking texts. I smell a **** S C A M **** Wish I had found these reviews on Homestars first. ....And for the record I've been on Homestars since 2009 - this isn't a fake review even if she pretends it is. Like the review before me. Rest assured - the negative ones are real. "Hello - BBB? "

Approximate cost of services:
$180.00
2 of 2 people found this review helpful.
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Company Response

May want to put your name instead of hiding

8/10

Pleasant experience from start to finish. From sales guy at the door, the confirmation of date, to completion of job. And I've not noticed any problems with the cleaning job. The only issues: 1) they forgot to do my 2 garage windows, and a small oval window above the front door. But it is over the portico so more difficult to get to. And 2) It would be helpful to ring the doorbell to let you know they are here and about to start. We were a bit startled when we heard the work begin. But not a big deal. Otherwise I would have given full marks. Oh, and I read another review and they said they cleaned the front door- so I just checked. I don't really think they did, but I wasn't expecting them to.

Approximate cost of services:
$180.00
0 of 1 people found this review helpful.
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Company Response

Hey,

Thank you for your review! We are glad that you enjoyed the service overall. Sorry for the speedy start! Our technicians strive for excellence and thus, we are more than happy to extend you a 20% discount on your next year's cleaning. Your feedback is crucial for us to be able to provide great training and reminders to cleaners to get the entire job done right. Have a good winter, - Ron, operations manager

10/10

Peter is knowledgeable, prompt, and shows up when he says. He knows his stuff, and seems fair and honest. Found him on Homestars, and happy that I did. Fixed a GE fridge with freezer/ problem, and noisy motor on our freezer. Arrived promptly after the call, and again once the parts arrived. He didn't even charge for the noisy motor adjustment. Another repair facility arranged by the manufacturer on a separate warranty issue/different appliance didn't even show up in the allotted 5 hour time frame - nor the next day when promised at rescheduled time. So Modern Appliance was a welcome change from that.

Approximate cost of services:
$550.00
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Company Response

Thank you so much for that glowing review!!
I truly appreciate your business and clients like yourself
Thank you

10/10

Some of the bad reviews here surprised us. We used Supreme Shutters in our last house in Stouffville after getting quotes on site from 4 companies, and their price was best- similar to one and significantly lower than a couple. Decided to use them, and were very pleased. When we moved to Ballantrae 4 years ago I called Derek and we used them again without hesitation. No other quote needed. He did almost 50 windows, 3 with fans above, plus garden doors. We are very pleased with his work.and even more with his price. I do recall that he works all over the gta - Maybe some of the delays are due to distance, We live just south of his home base but we had no issues apart from a week later installation. We will be calling him again within the next month to do our new place up north. No major issues at all with them. And like the other reviewer I too am on redflag and mentioned SS reco there long ago. Not sure how someone gives a "0", and why on earth the other person with the bad rating would call them again if they weren't happy first time 'round. Highly suspect. But Derek if you see this, I'm still waiting for my 2 free little basement windows :) but that was just a last minute throw in comment, so I'm not that fussed.

Approximate cost of services:
$8,000.00
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10/10

Some of our soffit blew off in the latest windstorm. called 3 companies, got 3 quotes. Four seasons was significantly lower than the other 2 quotes. The job was done before I even received the quote from one company - (which incidentally was very highly rated)... Craig from Four Seasons returned call promptly, and came out and checked the colour etc, and provided a quote that night, and was out to replace it within 3 days- a relief as I was concerned birds could nest in there. I think he would have even done it sooner if he didn't have to go pick up the matched material in Scarborough. Very happy with cost and service - was prompt and polite. And the job looks great,material matched up perfectly with what was already there.

Approximate cost of services:
$425.00
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10/10

Contacted Brian regarding air conditioner that didn't work in the middle of the summer heat wave. Relatively new house. Hardly any cold air. He came out quickly and identified the problem. As it turns out, it was an installer error - faulty soldered connection. He said it should be covered by the original installer at no charge. He took digital pictures to show them, and He even offered to have them contact him if they needed any info. In the end it was fixed by the original HVAC installer. He didn't make a ton of $ from me, and could have charged me to fix the problem, but instead in the end only it only cost me a service call. I will definitely use him again.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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10/10

Realized there was a flood in the basement after watering outside all day. Wade was onsite within an hour, and explained what had happened, and showed the burst pipe (frozen with the winter) and corrected the problem and replaced the pipe. He also fixed a valve in the bathroom tub. Prompt, courteous + reasonable. And he knows what he is doing. Recommended. We will be calling him to install another outdoor tap on one side of the house in a couple of weeks. Nice to see someone that actually answers the phone, shows up when he says he will and is reasonably priced. What a relief.

Approximate cost of services:
$200.00
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6/10

First, let me say this was a few years ago and perhaps they have improved with time. Charles was great upfront, he listended to our needs + the design done by his wife was great so we decided to hire them. It was downhill from there -the execution fell flat. There were 2 curved steps of paving stone and complete paving stone backyard surrounding the pool, with flower bed border. The curved parts created quite a problem for them. The steps and the paving stone coping around the pool was not cut properly, leaving big gaps in the fit for both steps and pool surround - the sand all came out into the pool before it was complete. They had to come back to apply caulking to all the coping stone. But the gaps from poor cut calculations remained. The best plan doesn't matter if the crew can't execute it.

Approximate cost of services:
$20,000.00
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