Carrie from Oakville

The existing plumbing configuration for our toilet was unusual - 10" rough in with only a 3" clearance from the wall in direct line with the toilet footprint. We had already tried two toilets unsuccessfully, and purchased a third toilet with high hopes. Quinn showed up on time, and pleasant. The toilet, not surprisingly, did not fit, but Quinn trouble shot on the spot and came up with a solution that allowed the toilet to be successfully installed. Smart, resourceful, high quality and clean service.

I just wanted to let you know how pleased I am with the service I received from your various representatives. A couple of weeks ago, a contractor I had in to estimate on some renovations, noticed a smell of gas. I called Union Gas and R.J. Wiley. Your representative, Andrew, was the first to arrive on the scene, and accurately determined the issue. Two days later, my brand new furnace was installed by yet another professional team, who not only installed the furnace, but cleaned up some previous messy duct work and drainage work. It's hard enough finding qualified technicians nowadays, but to get qualified technicians who have an exceptional service attitude is a rare find. Kudos to your organization for employing top notch staff. I am now a client for life.

My basement experienced some water damage. Dave promptly came the next day, evaluated the damage, and began the demolition the day after. The work was performed efficiently and cleanly. As an aside, while Dave was evaluating the damage, he detected a dangerous gas leak in my furnace room, potentially saving my family from serious harm. I have no hesitance in recommending this company to discerning customers looking for superior quality and service.